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Purpose, Policies, and Plans Bringing Men’s Reproductive Healthcare from Goal to Reality. Wendy Grube, PhD, CRNP University of Pennsylvania School of Nursing. How do you envision male RSH, and how is it addressed in your clinical site?. Constructing a Mission Statement. What is its purpose?
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Purpose, Policies, and PlansBringing Men’s Reproductive Healthcare from Goal to Reality Wendy Grube, PhD, CRNP University of Pennsylvania School of Nursing
How do you envision male RSH, and how is it addressed in your clinical site?
Constructing a Mission Statement What is its purpose? What needs to be addressed in this statement? Who should be involved in creating or amending this statement? How can we make it work for us?
Mission Statement: What it really is It states your purpose, your goal for existing It focuses your energy and keeps you on course You can measure activity and outcomes against it You can promote your organization with it
Mission Statement: The Essentials • The PURPOSE: what are the opportunities or needs [re: Male RSH] that should be addressed? • The BUSINESS: what is being done to address the needs? [Services] • The VALUES: what are the principles or values that guide your work? Radtke, 1998, Strategic Communication for Non-Profit Organizations, The Grantsmanship Center
A Good Mission Statement Should… • Inspire and support ongoing commitment • Motivate those connected to the organization • Be clear, convincing, and easy to grasp • Use proactive words describing what you do • Avoid jargon • Be short, and therefore memorable Radtke, 1998, Strategic Communication for Non-Profit Organizations, The Grantsmanship Center
Examples The Mission of the Family Planning CouncilThe Family Planning Council ensures access to high quality, comprehensive reproductive and related health and prevention services to primarily low-income individuals and families.The Council develops, manages, and promotes programs that are innovative, research-based and responsive to women, men, and adolescents. http://www.familyplanning.org/mission.shtml
Planned Parenthood Federation of AmericaMission Statement: A Reason for Being Planned Parenthood believes in the fundamental right of each individual, throughout the world, to manage his or her fertility, regardless of the individual's income, marital status, race, ethnicity, sexual orientation, age, national origin, or residence. We believe that respect and value for diversity in all aspects of our organization are essential to our well-being. We believe that reproductive self-determination must be voluntary and preserve the individual's right to privacy. We further believe that such self-determination will contribute to an enhancement of the quality of life and strong family relationships. Based on these beliefs, and reflecting the diverse communities within which we operate, the mission of Planned Parenthood is to provide comprehensive reproductive and complementary health care services in settings which preserve and protect the essential privacy and rights of each individual to advocate public policies which guarantee these rights and ensure access to such services to provide educational programs which enhance understanding of individual and societal implications of human sexuality to promote research and the advancement of technology in reproductive health care and encourage understanding of their inherent bioethical, behavioral, and social implications
Examples… Mission Statement The Emma Goldman Clinic is a not-for-profit independent organization founded in 1973 by a group of women driven by feminist ideals. We exist to empower women and men in all life stages through the provision of quality reproductive health care that includes abortion services, gynecology services, safer sex promotion, and active education. We promote respectful, client-centered and participatory health care through informed decision making, client rights, advocacy and expansion, and support of pregnancy choices. We strive to provide an environment in which diversity is acknowledged and celebrated. We are actively committed to staff diversity in employment policies and practices. We strive to increase economic, geographic, structural, and language accessibility for the clients we serve through fundraising, outreach, and advocacy. We offer non-judgmental, quality health care services. Our goals are inspired by our belief in the larger ideals of feminist philosophy: political, economic, and social equality. http://www.emmagoldman.com/about/mission.html
Developing Clinic Policies for Male Services • Policies define and operationalize the clinic’s mission • What will be done… • Education • Counseling • Exams • Treatment • By whom… • Rationale
Plan: How to Put the Policies into Practice • The Services: • Labs, social support services and referrals, educational tools • The Clinic Space: • Rooms for counseling, education, and exams • Gender neutral or male-appropriate environment • The Staff: • Trained clinicians (and back-up), counselors, educators, and support staff • Advertisement and recruitment • Brochures, waiting room material, community liaisons/outreach workers
What will the service delivery look like as it’s being used? Time & Quality
Implementation: Walking the Talk Making the clinic efficient for both men and women • Convenience: • Appointments versus walk-in • Integrated with women’s services, or dedicated male hours • Intake procedure and waiting time • Reception • Paperwork • Financial interview • Clinician/counselor availability • Exit management • Referrals and follow-up
Common Efficiency Problems Staffing: who is in the clinic, doing what, and when? Rooms adequately prepared for the day’s work? Check-in, completion of paperwork, history, and vital signs: what’s the flow? Where are the hold-ups?
Improving Efficiency • Identify your weak areas • Streamline, simplify, and standardize processes for ease and consistency • Minimize the number of staff involved in process • Aim to decrease waiting time between steps in the visit • Flow Map: look critically at each step in your patient flow process • Is it valuable, available, adequate, and flexible? • Are bottlenecks continuous or episodic? • Explore
Challenges in the Clinic Un-gendering traditional woman-oriented sites How best to integrate male RSH services in your site Staff training and support for MRSH Back-up medical care and referral sources
Style over stigma: The designer sexual health clinic that could be mistaken for a boutique hotel.
KEYS TO SUCCESS • Know your community • Know your staff • Know your resources • Know your limits