100 likes | 120 Views
Using “News Alert” Function. For Appraisers, Administration Teams & Appraisal Advisers. The “News Alert” Function. This function allows you to contact groups of Appraisees, Appraisers, Local Admins, etc within SOAR – depending on your user role
E N D
Using “News Alert” Function For Appraisers, Administration Teams & Appraisal Advisers
The “News Alert” Function • This function allows you to contact groups of Appraisees, Appraisers, Local Admins, etc within SOAR – depending on your user role • Administration Teams and Appraisal Advisers can send messages to various groups by selecting the specific user roles and Health Boards • Appraisers can only send News Alerts to: • Their Appraisees • Admin team in their Health Board • Local Appraisal Adviser in their Health Board • Responsible Officer in their Health Board
Sending “News Alert” messages Login to SOAR: • Click on “Send a News Alert” from the menu • Click on “Select Group” and choose the group(s) you wish to send the News Alert to • Take care to select the group(s) of your intended recipients • The groups you are able to select will vary depending on your role • Give the message a subject heading • All headings are prefixed with “SOAR – ” when sent • Write the message • Click “Send”
Once a Message is sent… • SOAR will send an email notification to the selected user(s) with the full message • Received messages can be viewed through “Received Alerts” from the menu on the left • Sent messages can also be reviewed through “Sent News Alerts” • Recipients cannot reply to a message sent by the “News Alert” function through SOAR • Alerts sent via SOAR@nes.scot.nhs.uk • Replies will go to do-not-reply-SOAR@nes.scot.nhs.uk
Rules and Guidance • Email addresses are NOT displayed in the messages • If you want your recipients to reply to you, you need to include your email address in the message • e.g. “Please email john@smith.uk to register your interest” or “Email (jane@doe.uk) for further queries” • Once sent, an email will be sent to the recipients – but they won’t know who else received the message • If sending group messages, as good practice, you should consider beginning your message with something like: • “This message has been sent to all Primary Care Appraisees in NHS Fife” • “This message has been sent to all Secondary Care Appraisers in NHS Grampian” etc
Previously sent News Alerts can be reviewed from the “Sent News Alerts” button • Received News Alerts can be read by clicking on “Received Alerts” • To start creating a new News Alert click on “Send a News Alert”
Click in Subject line to add News Alert Subject • Click in Message box to start typing message • Click “Select Group” button to choose recipients of message
Under the tab “Appraisees”, select users group(s) in your Health Board • And/Or: • Click “Groups” to choose more specific groups in and outwith your Health Board • (this function not available to Appraisers) • Select Group(s) by role and Health Board • Click “OK” once group(s) chosen
Number of recipients is displayed, but no email addresses are • Click “Send” to send News Alert to selected group(s)
Further support • Medical Appraisal Scotland website: • www.appraisal.nes.scot.nhs.uk • Resources, FAQ and other useful sections • Local Administration teams: • Contact details on Medical Appraisal Scotland • SOAR Helpdesk • Black “Help” box on right when logged into SOAR; • or SOAR@nes.scot.nhs.uk • Due to capacity issues we are unable to offer telephone support • You can request a call back via the Helpdesk – but we need detailed descriptions of the issue(s)