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5 KISSASS 2020 E-COMMERCE TRENDS
PRIORITIES FOR E-COMMERCE COMPANIES LAUNCH NEW PRODUCTS / SERVICES CONTENT MARKETING BRAND BUILDING 24% 26% / AWARNESS CUSTOMER EXPERIENCE 26% 24%
MARKETING BUDGET ALLOCATION 25% ONLINE MARKETING 25% SOCIAL MEDIA 35% CONTENT MARKETING MARKET RESEARCH 15%
TOP PAYMENT METHODS MOBILE PAYMENTS 20% CREDIT CARD 29% 32% CASH ON DELIVERY DIRECT DEBIT 19%
CUSTOMER SUPPORT VIRTUAL SHOPPING ASSISTANCE TICKETING SYSTEM FOR EMAIL SUPPORT PHONE SUPPORT – MULTI LANGUAGE
ALL THE BEST FOR ECOMMERCE WEBSITE DEVELOPMENT UAE IN 2020