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The role of regulation in driving behaviour change. Andrew Faulk Consumer Focus Scotland Scottish Government – June 2010 Andrew.Faulk@consumerfocus.org.uk 0141 227 1842. Scottish Housing Stock: Dwellings by NHER Band 2002-08.
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The role of regulation indriving behaviour change Andrew Faulk Consumer Focus Scotland Scottish Government – June 2010 Andrew.Faulk@consumerfocus.org.uk 0141 227 1842
Why Consumer Focus Scotland is interested: Ofgem predict continuing energy price rises
How are consumers responding to rising energy costs? • Half report no problems, but a quarter are ‘more concerned now’ and a further quarter ‘sometimes or always have difficulty paying’ • Growing adoption of low cost energy efficiency behaviours • Less adoption of energy efficiency investments, especially in private rented sector Both affordability and carbon targets mean we need to look at behaviour change
Consumer aspects of behaviour change • Sustainable Development Commission / National Consumer Council, 2006 • Regulation, pricing and social factors interact • Exemplify, Enable, Encourage, Engage • ...and consider ‘Event’
Existing Energy Efficiency Services • Different solutions for different consumers • New housing standards • Information • Funded programmes for fuel poor • Area-based approaches, working through trusted groups • Grants and incentives (PAYS, Council Tax rebates) • Change needed means regulation of existing housing in addition
Issues in designing regulation(s) Which sector? • Private rented, social, owner occupied What approach? • Set standard • Agreed measures When? • trigger at point of sale or rental • Set standard at given date Implementation? • Effect on housing supply • Who is responsible – capacity issues • Support needed for different consumers
Key Points • Regulation of housing is complicated! • Needs to integrate with prices and social factors • Emphasise the benefits – lower costs, better health, less carbon • Consider practical implementation issues, and pilot new approaches • Allow for change over time and monitor progress