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Shared Services for the ECE Industry: 2010 Progress Report and Outlook

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Shared Services for the ECE Industry: 2010 Progress Report and Outlook

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    1. Shared Services for the ECE Industry: 2010 Progress Report and Outlook  Louise Stoney Opportunities Exchange Alliance for Early Childhood Finance September 20, 2010

    2. 1Alliances Across the U.S. When I first started working on shared services I found four organizations that were doing this work – the children’s home in Chattanooga, Infant/Toddler FCC in Fairfax VA, Acre FCC in MA and Action for Children in Columbus, OH. These were early adopters….and have become important teachers for all of usWhen I first started working on shared services I found four organizations that were doing this work – the children’s home in Chattanooga, Infant/Toddler FCC in Fairfax VA, Acre FCC in MA and Action for Children in Columbus, OH. These were early adopters….and have become important teachers for all of us

    3. 2Alliances Across the U.S. During the next year, John Weiser and I teamed up and began to work with the Annie E. Casey on shared services; we soon met Sue Renner and the David and Laura Merage Foundation became involved, And about that time Sound Child Care Solutions in Seattle launched. So…clearly interest was growing We had our first national conference on shared servicesDuring the next year, John Weiser and I teamed up and began to work with the Annie E. Casey on shared services; we soon met Sue Renner and the David and Laura Merage Foundation became involved, And about that time Sound Child Care Solutions in Seattle launched. So…clearly interest was growing We had our first national conference on shared services

    4. 3Alliances Across the U.S. Another year passed, we had a second national conference, and alliances kept growing. Merage launched ELV and expanded it’s affiliates, Rockland County got some state funding, The Seacoast Alliance in New Hampshire came on board. And the Mimi and Peter Haas Fund in California began to get engaged.Another year passed, we had a second national conference, and alliances kept growing. Merage launched ELV and expanded it’s affiliates, Rockland County got some state funding, The Seacoast Alliance in New Hampshire came on board. And the Mimi and Peter Haas Fund in California began to get engaged.

    5. 4Alliances Across the U.S. Casey stepped up its investment, and helped launch new alliances in New Orleans and Atlanta; William Penn invested in Philly and a new alliance was born there. Additionally, folks in New Haven CT and Steuben County NY raised funds independently and began to craft home-based alliances. And with Merage leadership, the Colorado energy continues to growCasey stepped up its investment, and helped launch new alliances in New Orleans and Atlanta; William Penn invested in Philly and a new alliance was born there. Additionally, folks in New Haven CT and Steuben County NY raised funds independently and began to craft home-based alliances. And with Merage leadership, the Colorado energy continues to grow

    6. 5Alliances Across the U.S. Including Exploratory Cities - September 2010 And now here we are at the third annual conference – and I think we can safely say that we have a national movement. There are folks here from all over the country that are engaged in plannning, developing and launching an alliance. And they are getting funds from many new sources. The State just invested TANF funding in launching a new alliance in Nashville. WK Kellogg came on board and has made some funding available in Miami, Minneapolis/St Paul, New Orleans and Atlanta, and many other communities became involved. If there are folks in this room who are exploring, planning or launching an alliance and you don’t see a dot near your city….come and talk to me. We really want to know about your work. And now here we are at the third annual conference – and I think we can safely say that we have a national movement. There are folks here from all over the country that are engaged in plannning, developing and launching an alliance. And they are getting funds from many new sources. The State just invested TANF funding in launching a new alliance in Nashville. WK Kellogg came on board and has made some funding available in Miami, Minneapolis/St Paul, New Orleans and Atlanta, and many other communities became involved. If there are folks in this room who are exploring, planning or launching an alliance and you don’t see a dot near your city….come and talk to me. We really want to know about your work.

    7. The Many Roles of an ECE Director National Shared Services Technical Conference September 20-21, 2010 7 Quickly do this slide to remind folks of why we are doing this workQuickly do this slide to remind folks of why we are doing this work

    8. ECE: Economically Fragile Industry Tuition often primary source of revenue. Third-party funding limited, often requires unwieldy accounting and reporting.  Revenues – from all sources combined – frequently fail to cover costs. Recession economy makes it a “perfect storm.” National Shared Services Technical Conference September 20-21, 2010 8

    9. The “Iron Triangle” for ECE Economic Viability Ensure full enrollment – every day, in every classroom Collect tuition and fees – in full and on-time Set fees high enough to cover cost of quality services (or raise third party revenue to fill gap) National Shared Services Technical Conference September 20-21, 2010 9 Refer to Anne Mitchells’ cost modeling, where we’ll see concrete evidence of this…Refer to Anne Mitchells’ cost modeling, where we’ll see concrete evidence of this…

    12. Potential Shared Costs & Services Quality Support (QRIS, curriculum, child assessments, etc.) Management/Administration (e.g. team of directors/supervisors) Fiscal (billing and fee collection) Marketing Fundraising Human Resources and Staffing Health/Mental Health/Family Support Food Services Purchasing Goods and Services National Shared Services Technical Conference September 20-21, 2010 12

    13. Reinventing Our Industry Directors/supervisors working in teams Able to focus on what they do best and enjoy most Teachers collaborating across sites Engaged in role-alike training and peer support Administrative tasks handled more efficiently Potential for R&D, data: Consumer demand, market trends, industry norms National Shared Services Technical Conference September 20-21, 2010 13 Talk about exciting opportunities for staff, directors, the field as a whole…Talk about exciting opportunities for staff, directors, the field as a whole…

    14. Shared Services: A Framework, Not a Franchise Builds on existing institutions, strengths Looks different in different communities Can include a variety of services and entry points National Shared Services Technical Conference September 20-21, 2010 14 Stress that SS is an approach, not a franchise Describe different approaches and point out that we’ll have workshops on each of these Also refer to the showcase…Stress that SS is an approach, not a franchise Describe different approaches and point out that we’ll have workshops on each of these Also refer to the showcase…

    15. Examples of Alliance Structures Operating foundation with linked LLCs Early Learning Ventures, CO Many services provided by a single hub Chattanooga, Seattle, Fairfax Web-based services to a regional or statewide group, in-depth services to a smaller, select group Philadelphia, Atlanta, New Orleans Reorganization of multi-site ECE program or home-based network National Shared Services Technical Conference September 20-21, 2010 15

    16. New Information/Technology Tools National Shared Services Technical Conference September 20-21, 2010 16 Talk about tools to help the industry gain scale – what can be scaled nationally, regionally, locally? How do we used technology effectively PS GET HELP MAKING THESE SCREEN SHOTS LOOK BETTERTalk about tools to help the industry gain scale – what can be scaled nationally, regionally, locally? How do we used technology effectively PS GET HELP MAKING THESE SCREEN SHOTS LOOK BETTER

    17. National Shared Services Technical Conference September 20-21, 2010 17 Kudos to the funders…acknowledge how important their support is to this work. PS IN WHAT ORDER SHOULD I PUT THIS LIST? AND WHO ELSE NEEDS TO BE ADDED HERE?Kudos to the funders…acknowledge how important their support is to this work. PS IN WHAT ORDER SHOULD I PUT THIS LIST? AND WHO ELSE NEEDS TO BE ADDED HERE?

    18. National Shared Services Technical Conference September 20-21, 2010 18

    19. Benefits of Shared Services Stronger team of professionals Better cash flow and fiscal stability Stronger fundraising Better staff working conditions Better quality services National Shared Services Technical Conference September 20-21, 2010 19 We are just launching our first formal evaluation of shared services, and have begun to think a lot more deeply about how we should be measuring outcomes. (Refer to workshop)We are just launching our first formal evaluation of shared services, and have begun to think a lot more deeply about how we should be measuring outcomes. (Refer to workshop)

    20. Join theShared Services Learning Community www.earlylearningventures.org www.opportunities-exchange.org www.earlychildhoodfinance.org LinkedIn: “Shared Services” group National Shared Services Technical Conference September 20-21, 2010 20

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