1 / 13

WELCOME to STScI

WELCOME to STScI. October 2007 Our Goal – Enable a smooth transition to STScI. New Employee Orientation on Computer Resources. IT Policies and Security – John Kaylor Computer Support Help Desk – Val Ausherman Web and A/V Services – Steve Dignan General Information – John Kaylor Questions.

sierra
Download Presentation

WELCOME to STScI

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. WELCOME to STScI October 2007 Our Goal – Enable a smooth transition to STScI

  2. New Employee Orientation on Computer Resources • IT Policies and Security – John Kaylor • Computer Support Help Desk – Val Ausherman • Web and A/V Services – Steve Dignan • General Information – John Kaylor • Questions

  3. Policies and Security Unacceptable items on Institute Equipment • Inappropriate material • File sharing software • Web servers • Disabled virus protection • Non-STScI equipment on internal network http://www.stsci.edu/institute/itsd/policies

  4. Policies and Security NASA IT Security Training http://www.stsci.edu/institute/itsd/it_security - Do not try to fix your own machine -

  5. Computer Support Help Desk • Contact: • Send Email to support@stsci.edu • Not help@stsci.edu • Call ext 4400 • Visit us in room 330 • Http://www.stsci.edu/institute/itsd

  6. Web and A/V Services

  7. Web Services • Individual Homepages • Collaboration Tools (wikis, bulletin boards, blogs, etc.) http://www.stsci.edu/institute/itsd/collaboration • Web Proxy Server https://ltdaccess.stsci.edu • Site Development, Maintenance, Support and Training http://www.stsci.edu/institute/itsd/web

  8. A/V Services • Webcasting/Streaming • Live and after the fact event streaming: http://www.stsci.edu/institute/itsd/information/streaming • Presentation tips, guidelines, templates, etc.: (found in the "Getting Started" box in RHN of above site) • Building your ppt (fonts, text-size, colors) to optimize video quality • Public speaking tips and presentation dry-runs • Hardware support for real-time events

  9. A/V Services (cont’d) • Video Conferencing http://www.stsci.edu/institute/itsd/information/VideoConferencing • High-end facilities in 2 separate conference rooms to conduct up to 4-point video conferencing • Project currently underway to solidify STScI policy and supported configurations for desktop video conferencing • Teleconferencing Note: Support for both video and teleconferencing provided via email to support@stsci.edu.

  10. General Information • Backups - http://www.stsci.edu/institute/itsd/networks/backups • Email Discussion Groups: - http://www-int.stsci.edu/cpt/software/mhonarc/ • To view your Help Desk tickets: - http://www.stsci.edu/institute/itds/ARSystem • Public Workstations, tape drives - http://www.stsci.edu/institute/itsd/hardware/desktop/publicwrkstn

  11. General Information • Webmail – spam filtering, white & black lists: - http://www.stsci.edu/institute/itsd/software/Mirapoint/Mirapoint_Webmail • Visitor Network: - http://www.stsci.edu/institute/itsd/networks/visitorNetworkConnect • Wireless Network: - http://www.stsci.edu/institute/itsd/networks/wireless • Remote Connections – Dial-in, VPN - http://www.stsci.edu/institute/itsd/networks/dialin - http://www.stsci.edu/institute/itsd/it_security/vpnintro

  12. General Information • ITSD Services Ordering equipment - http://www.stsci.edu/institute/itsd/hardware/purchasing Computer Supplies • ITSD Tech Updates Every 2 mths in the Auditorium at 12:00 noon

  13. QUESTIONS Later: Questions can be sent to: support@stsci.edu

More Related