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SAPO Turnaround Progress Key Achievements. KEY ACHIEVEMENTS. Reduction in Operating losses over the past years. March 2001. 577.4 Million Loss. March 2002. 352.0 Million Loss. March 2003. 154.6 Million Loss. March 2004. 1.8 Million Profit.
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KEY ACHIEVEMENTS Reduction in Operating losses over the past years March 2001 577.4 Million Loss March 2002 352.0 Million Loss March 2003 154.6 Million Loss March 2004 1.8 Million Profit Meeting shareholder expectation re: Financial Mandate
KEY ACHIEVEMENTS FINANCIAL HIGHLIGHTS 2002/2003 • Revenue growth 6.8% • Staff overhead reduction 2.2% • Reduction of Post Bank loan R231m • Operational Cash generated R118m • Post Bank deposits growth R189m • Improved control environment leading to unqualified audit report. • Submission of 2002/2003 Annual Financial Statements within the regulated time frame. Meeting shareholder expectation re: Financial Mandate
VALUE DESTROYING CONTRACTS CANCELLED KEY ACHIEVEMENTS Meeting shareholder expectation re: Financial Mandate
KEY ACHIEVEMENTS Service delivery improvements from 84.46% to 90.83% Meeting shareholder expectation re: Service Delivery Policy
KEY ACHIEVEMENTS PostBank: Growth in deposit base Meeting shareholder expectation re: Banking the un-banked
KEY ACHIEVEMENTS TOTAL TRAINING 2002 -2003 AM IM CM WM AF IF CF WF Management 89 12 7 57 41 1 0 18 Total 225 Professionals 651 122 314 477 300 14 61 365 Total 2304 Clerks 1151 160 226 496 1485 111 232 1702 Total 5563 Elementary 2275 154 1183 244 984 17 303 415 Total 5575 Total 4166 448 1730 1274 2810 143 596 2500 Total 13667 Meeting shareholder expectation re: Human Resource Development
KEY ACHIEVEMENTS Employment Equity and BEE • Equalisation of apartheid salaries • Top Management in South African Post Office is predominantly black and has 4 females at executive committee level • Black Economic Empowerment equals 35.03 % of total spending from 6%.
KEY ACHIEVEMENTS Reviving and enhancing SAPO status as “Trusted” Third party through the Electronic Communication Transactions Act.