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Group Personal Assistants Julie Golding, Marie Smith, Wendy Roe

Group Personal Assistants Julie Golding, Marie Smith, Wendy Roe. Head of Professional Services Beverley Jones. Corporate Professional Support Service Manager Vacant CMG 5. Planning & Licensing Service Manager Sally Harrington CMG 5. Environmental Health Service Manager Vacant CMG 5. 1.

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Group Personal Assistants Julie Golding, Marie Smith, Wendy Roe

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  1. Group Personal Assistants Julie Golding, Marie Smith, Wendy Roe Head of Professional Services Beverley Jones Corporate Professional Support Service Manager Vacant CMG 5 Planning & Licensing Service Manager Sally Harrington CMG 5 Environmental Health Service Manager Vacant CMG 5 1 2 Systems Team PSU Processing Teams PSU Corp Support, Performance & Improvement Teams Planning & Planning Enforcement Licensing, Food & Safety Team Private Sector Housing Environmental Protection Elections Customer & Performance Journey Management Partnerships Customer & Partnerships Matrix Responsibility

  2. Customer Services + Professional Services Customer Demand and Research Manager Customer Operations Manager Customer Solutions Manager Environmental Health Service Manager Corporate Professional Support Service Manager Planning & Licensing Service Manager 2 1 Demand management Online Knowledge management Customer insight and policy research • Customer services • Customer processing • Technical services Complex customer management (incl Benefits appeals and Welfare Benefits) Customer intervention, income management and enforcement Systems Team PSU Processing Teams PSU Corp Support, Performance & Improvement Teams Planning & Planning Enforcement Licensing, Food & Safety Team Private Sector Housing Environmental Protection Elections Complex Case Management & Enforcement skill set Behaviour Change, Channel Shift & Journey Management Operational Delivery, Channel Shift & Journey Management

  3. Corporate Professional Support Service Manager 1 FTE CMG 5 1 Business Process & Systems Manager CMG 8 Ian Paddon Proposed changes to PSU structure to be shared as part of Corporate & Financial Management FSR ** See attached structure chart for current transitional structure ** Systems Support Specialist Steven Greenleaf Business Process & Training Officer Yana Griffiths Systems Business Improvement Co-ordinator Daniella Woraker Professional Support Specialist Tracey Greenwood-Wright Nathan Stevens Anna Todd Andrew Sims Keeley Ritchie Land Charges Manager Elaine Bruce Local Land Charges Officer Sarah Quy Celia Mason

  4. Licensing & Committee Co-ordinator Sarah White Licensing & Committee Assistant 0.6 FTE Vacant Licensing Enforcement Officer Stephen Swain Mark Stevens Environmental Health Officer Martin Nelson Health & Safety Officer Alison Chapman Environmental Health Officer* Joanne Dyer EH Technician Kim Hardy Rachel Palmer Environmental Health Officer* Ray Parsons Tim Nice Planning & Licensing Service Manager Sally Harrington Licensing, Food & Safety Manager CMG 6 1 FTE Vacant Planning Manager (Key Manager) CMG 6 Andrew Tyrrell 3 Principal Planning Officers Brad Heffer Dave Whybrow Mark Russell Planning Officers Jane Seeley Peter Hill Simon Osborn James Ryan Carl Allen Nadine Calder Planning Enforcement Manager Dale Keeble Planning Enforcement Officers Sarah Hayes Cheryl Headford Andy Knowles

  5. Environmental Health Manager Vacant CMG 5 Elections Manager Sarah Cheek Environmental Protection Manager Belinda Silkstone Private Sector Housing and Animal Services Manager Jon Ruder Environmental Protection Officers David Martin Guy Milham Leigh Newman Rita Parkin Sam Riley 0.5 FTE Vacant Contaminated Land Officer Mary Rickard Environmental Protection Technician Gary Weaver Private Sector Housing Officers Alison Morland Colin Nash Graham Foot Helena Russell Keith Morland Kevin Heath Technical Officer Vacant Pest & Dog Control Officer Colin Rand Steve Hudson Electoral Services Officer Lesley Hughes Electoral Services Assistant Jennifer Lebeau Ray Amesbury 2

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