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Mobile Devices Solutions and Best Practices. The Stats. The number of devices connected to mobile networks will be more than the number of people on Earth in five years 40 % of all smartphone owners access the internet before putting their slippers on.
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The Stats • The number of devices connected to mobile networks will be more than the number of people on Earth in five years • 40% of all smartphone owners access the internet before putting their slippers on • Mobile search will generate 27.8 billion more queries than desktop search by 2016 • Over 75% of Americans under age 43 now use a mobile device
Policies and Procedures • NCSP-128- Mobile Device Policy • Mobile Device Coordinator • Maintain listing of the devices • Primary point of contact with IGS • Responsible to disseminate information • Employee Responsibilities • Allow IS to wipe devices, location services • Know the policy
Mobile Worker Grant Project Departments Prioritized • Agricultural Commissioner • Code Enforcement • Building Inspection • Environmental Health, CPS, Public Health, Behavioral Health
Department Testimonials Started implementing iPads for their field staff: • Agriculture • Code Compliance
What’s next? • Mobile Device Users Group • Test Hardware • Try Peripherals • Applications • Connectivity • Other?
Current IT Projects 50 Active Projects • Enterprise Contract Tracking • Courts System Replacement • Help Desk System Replacement • GIS Parcel Fabric • Opt-E-man network upgrade • CDA Digital Plans Submission • Disaster Recovery Site • Project Management Portfolio System
Future IT Projects • On the Radar– 55 projects identified • Tax System Replacement • Sheriff Records Management System Update • CMIPS Upgrade • Finance and Community Plus Upgrade • Phone System Replacement • ePA Replacement • DA Microwave Network • Transit Technology • Electronically Share Deeds From Recorder • BOS Paperless agenda
Strategic Plan • Service Sustainability Challenge Service Demand Service Capability Gap Resources Dramatically increase worker productivity