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TOGETHER, WE improve the lives of people around the world

Discover how Medtronic, a leader in medical technology, improves the lives of people globally through innovative therapies and solutions. With operations in over 150 countries, a team of 9,600 scientists and engineers, and a mission to alleviate pain, restore health, and extend life, Medtronic is dedicated to enterprise excellence and continuous improvement.

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TOGETHER, WE improve the lives of people around the world

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  1. TOGETHER,WE improve the lives of people around the world Bart Prudon ICPM Aachen, June 25th 2019

  2. You may know us as the pacemaker company, the diabetes pump maker, or deep-brain stimulation experts — and we do so much more. MEDICAL TECHNOLOGY IS WHAT WE DO. IT’S WHAT WE’VE ALWAYS DONE.

  3. OUR THERAPIES AND SOLUTIONS IMPROVE LIVES More than 70 conditions in the human body are treated with our therapies, enabling us to address chronic conditions and provide healthcare solutions  • OPERATE IN • 150+ • COUNTRIES • 9,600+ • SCIENTISTS & ENGINEERS • 350+ • LOCATIONS • 86,000+ • EMPLOYEES • 1,600+ • CLINICAL PROFESSIONALS • 76 • MANUFACTURING SITES

  4. WE ARE Grounded by our mission Alleviate pain, restore health, and extend life.

  5. A journey towards Enterprise Excellence

  6. Process Mining at Medtronic Results-driven approach based on collaboration and partnership Purpose Results People Process + + = Business Value Scalable approach

  7. Purpose Ensure to Focus on what matters Strategic Objectives Transformation Programs Voice of the Customer Continuous Improvement / Enterprise Excellence

  8. Purpose Workload management Evolution An iterative approach of mining, assessing and implementing in our journey towards Enterprise Excellence

  9. People a true Partnership Business Value Stream Owners Process Mining CoE IT Process Owners BI / Advanced Analytics Enterprise Excellence

  10. People Center of Excellence Internal Audit Supply Chain Customer Care Procure to Pay SME SME SME Value Stream xxxx Enterprise Excellence Celonis SME Universities Lean Six Sigma consultant Hospital Value Based Healthcare (IHS) BrightCape Process Mining BI Process Mining Analyst/Scientist Process Mining Data Engineer Data Privacy & Security BI / Advanced Analytics IT Infrastructure IT Architecture IT Business Analyst

  11. Process A3 DMAIC is the path we follow

  12. Process Kaizen Approach (1 + 3)

  13. Process Elements of agile / scrum Daily standup meeting to discuss three elements per team member: Yesterday – Today – Challenges

  14. Key message result driven approach based on collaboration and partnership Purpose People Process Results + + = Lean Six Sigma DMAIC Business Value Scalable approach Kaizen (1+3) Collaboration Commitment Empowerment

  15. Procure to Pay Pilot Value tracker: results of Kaizen approach for January - March Total opportunity $15,4M Realized $1,2M Remaining opportunity $14,2M Soft benefits Improvement working capital Workload reduction Cost saving Compliance

  16. Key message Results-driven approach based on partnership and collaboration Purpose People Process Results + + = Business Value Scalable approach Continuous improvement culture

  17. Thank you for your attention Questions Bart Prudon Process Mining Business Consultant Bart.prudon@Medtronic.com

  18. appendix

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