Branching Scenario Software

1. Branching Scenario Software

2. What Are Branching Scenarios Software? Branching scenarios software are routes through the learning content that depend on the actions taken by a learner. They challenge a user to make decisions and then represent the consequences that ensue based upon the action that was taken. 

3. Why Should You Use Branching Scenarios? • Higher engagement. Instead of burying themselves in a lot of text, your learners have the opportunity to make choices that produce circumstances. They’re not just observers, but active participants who have a vote. This triggers positive feelings and makes learners invest in learning (both behaviourally and emotionally) even more intensely.  • Better retention. Branching scenarios allow people to learn from their mistakes. Understanding what real consequences their choices can lead to, as in the “Lifesaver” simulator, or revising the material they can’t recall, like in the quiz example above – all this can help you absorb the information more easily and keep it in your memory longer.  • Risk-free environment for practice. Let’s say you want to train your employees on how to deal with an angry customer. Instead of making them practice their communication skills in a real-life situation and risk damaging relations with a client, you can have them do this in a safe environment, with the help of a skill management platform dialogue simulator. Branching scenarios will let them see how their choices will impact their job performance and help them avoid mistakes in real life. 

5. Criteria for Considering Branching Scenarios • Shades of Gray: The skill isn’t just black and white; there are nuances and shades of gray. • Strategic: The skill is strategic rather than procedural; it requires branching scenario software more than a checklist. • Multiple Decisions: The skill requires multiple coordinated decisions. • Risky Situations: The skill is too risky to practice on the job.