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Developing Aramex Corporate University Lessons Learned

Developing Aramex Corporate University Lessons Learned. Dr. Salman Al-Shobaki Chief Learning Officer. About Aramex. Brief History: 1982 - Aramex was established with offices in Amman and New York 1997 - Aramex became the first Arab company to be listed on NASDAQ

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Developing Aramex Corporate University Lessons Learned

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  1. Developing Aramex Corporate University Lessons Learned Dr. Salman Al-Shobaki Chief Learning Officer

  2. About Aramex Brief History: 1982 - Aramex was established with offices in Amman and New York 1997 - Aramex became the first Arab company to be listed on NASDAQ 2002 - Aramex de-listed from NASDAQ and returned to private ownership 2005 - Aramex became a public shareholding company trading on the Dubai Financial Market

  3. About Aramex Corporate Facts: 310 locations around the globe in 58 countries and 200 major cities Worldwide coverage through Global Distribution Alliance Over 9,500 employees from 82 nationalities Logistics facilities, strategically located and technologically connected Serving over 50,000 companies worldwide

  4. The Aramex Edge Flexible, people-centered business model

  5. The Challenge Learning Training Creating a learning culture

  6. What have we done? Partnerships Development New Curriculum Design &Commissioning Full ServiceUniversity Operating Within Network OfTraining AlliancePartners University Set Up And Current Curriculum Upgrading Mid 2008 – 2009 2009 - onward 2007 – Mid 2008 • Staff • Management processes • Training Material • Trainers • Learning within a career development plan • Basic induction program • Training Needs analysis • Training plan • Start implementation ! • Market research on curriculum providers • Build external partnerships • Specific solutions to cover gaps • Learning management systems • Product quality • Increase training delivery • Review systems and KPI’s • Network audits • Different forms of learning delivery (e.g. e-learning, distance learning, self-paced learning, etc.) • Revenue generation

  7. Reflection: What we have done?

  8. Reflection: What we have done? Clear mission and objectives Start with a road map outlining what you want to do Build your own university not the model university Think ahead of time – Change management of people and expectations Focus on the three C's: Corporate citizenship, Contextual framework and Core workplace competencies.

  9. Reflection: What we have done? Ensure strategic alignment to business priorities Never settle for the status quo Forget ROI “Training for the masses” Ensure leadership support: Actions speak larger than words No gimmicks: Back to basics

  10. Thank You

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