Help Desk Hours: 8:00 AM to 6:00 PM Eastern Time Help Desk Contact Information Phone: 877-WBSCM-4U or 877-927-2648 Emai

2. WBSCM Help Desk Contact Info Help Desk Hours: 8:00 AM to 6:00 PM Eastern Time Help Desk Contact InformationPhone: 877-WBSCM-4U or 877-927-2648Email:WBSCMhelp@ams.usda.gov

3. eAuth Help Desk Info ITS Service Desk at 800-457-3642OR eAuthHelpDesk@ftc.usda.govHelp Desk Hours: 8:00 AM to 8:00 PM Eastern Time

4. WHEN THE STATE SETS UP YOUR WBSCM ACCOUNT

5. YOU WILL RECEIVE THIS EMAIL – Check SPAM Didn’t Receive the Email? Check Spam or Contact Your IT Dept and ask them to make sure this email address is allowed

6. STEP 1

7. Click on “Level 1 Access”

8. Create your Password • Required Requirements: • 12 - 24 characters long • At least one uppercase • At least one lowercase • At least one number (1 – 9) • At least one special character • Passwords cannot be dictionary words

9. Create Your eAuth Account Last Name Must Match WBSCM Last Name Email Must Match WBSCM Email

10. Click “Submit” Button

11. Check Your Email No need to print. Just make sure the message says “Congratulations” at the bottom.

12. You Will Receive a 2nd Email Didn’t Receive the Email? Check Spam or Contact Your IT Dept .

13. Your Account Has Been Activated!

14. STEP 2 – Go Back To The First Email

15. Click – “I Agree”

16. Enter the eAuth USER ID and Password You Just Created

17. Click “Accept” and “Submit”

18. Congratulations! You’ve Made it into WBSCM!

19. MS Internet Explorer 8 Compatibility & Disable Pop-Up Blocker Internet Explorer 8 Compatibility View & Disable Pop-Up Blocker

20. MS Internet Explorer 8 Compatibility & Disable Pop-Up Blocker

21. CHECKING FOR NEW CONTENT – If the Little Dot is Green – There’s New Info News and Announcements from USDA –If Dot is Orange There’s New Info

22. Very Important – Review and Update Your User Profile This Message will Appear After You Click “Update” Important – Complete this section to receive Hold/Recall Announcements

23. Managing Users If You Create a Portal Favorite – You’ll Only Need to Click Once!

24. Create Portal Favorites

25. CLICK “Expand” Button

26. Portal Favorite Creation Completed “Manage Users” Portal Favorite

27. Update User Click on the box next to the person’s name and their information will appear below Email & Last Name Must Match eAuth Account

28. MAKE SURE ORG ADMIN & ORDER MANAGER ARE IN CURRENT ROLES

29. If Order Manager Isn’t in “Current Roles” – Add it “User Updated Successfully” will Appear After “Save” Button is Clicked

30. ADMIN DATA TAB NEVER LOCK USER

31. UPDATING eAUTHENTICATION ACCOUNT WBSCM LINK http://www.usda.gov/wbscm

32. UPDATING eAUTHENTICATION ACCOUNT

33. UPDATING eAUTHENTICATION ACCOUNT

34. UPDATING eAUTHENTICATION ACCOUNT

35. UPDATING eAUTHENTICATION ACCOUNT

36. UPDATING eAUTHENTICATION ACCOUNT Last Name Must Match eAuth Account Email Must Match eAuth Account

37. UPDATING eAUTHENTICATION ACCOUNT 2nd 1st

38. SETUP WBSCM ACCOUNT FOR YOUR STAFF

39. Manage Users Will Display the People that are Assigned to Your District in WBSCM If You Created a Portal Favorite – It’s Just One Click!

40. Creating a New User

41. Creating a New User – Personal Data Tab

42. Creating a New User – Personal Data Tab Email & Last Name Must Match eAuth Account

43. Creating a New User – Role Data Tab Make Sure to Add Order Manager & Org Admin

44. Creating a New User – Admin Data Tab Email sent to user automatically NEVER LOCK USER Email Automatically Sent to New User

45. User Created Successfully This Message Will Appear

46. NEW USER WILL RECEIVE EMAIL THE NEW USER WILL START AT SLIDE 6

47. Finding Entitlement

48. CREATING PORTAL FAVORITES

49. Enter Program & Program Year For non-seamless Summer Feeding SFSP

50. Entitlement/Bonus Summary Report SCROLL RIGHT