Module 1

1. Module 1

2. 1.1 Ways of working 1. How do you study English most effectively? • By working… • at the same time every day / at different times of the day? • early in the morning / late at night? • on your own / with others? • at home / at your place of study (school or college )?

3. 2. Match these ways of working 1—8 to definitions A-I. Do you work in any of these ways? • 0. freelance • teleworking • job-sharing • shift work • part-time ----(B) 5. temping 6. consultancy 7. flexitime 8. hot-desking ----(C) ----(F) ----(I) ----(H) ----(D) ----(A) ----(G) ----(E)

4. Please underline the word stress or stressed word • 0. freelance • teleworking • job-sharing • shift work • part-time 5. temping 6. consultancy 7. flexitime 8. hot-desking ----------- ----- ----- ------ -------

5. 3. Match the nine ways of working in exercise 2 to their comments. • 1) It is great because I am my won boss , but I still work with lots of different people. (Freelance; temping; consultancy) 2) I wish I had my own space. I have to carry every thing around in my bag and some times there’s nowhere to sit (hot--desking)

6. 3) I like it because it is only for a couple of months and I am saving up to go aound the world.. (temping) 4) The only problem is sleeping. Your body never knows if it is night or day. (shift work)

7. (teleworking) • 5) it can get a bit lonely at times. And I miss my colleagues and all the office gossip. 6) My children are at school so it lets me spend more time with them. (teleworking, part-time) 7) When one of us wants a week off, the other person does a few extra days so it is fairly flexible.. (job--sharing)

8. 4. Work in pairs. Think of one more advantage or disadvantage for each way of working in exercise2.

9. you choose the job no job security you need to be good at self-organisation organise your work time more free time need to coordinate with other person gives you your days free tiring more free time less money hard to progress your career lots of variety well paid no job security no good for people who like routine good for work-life balance saves the company money Disruptive to employees

10. 5. Read about job-sharing.write these headings into each paragraph. • Open your mind • Plan for disaster • Get organised • Set your limits • Put pen to paper • Don’t feel guilty • Two become one

11. Second Period

12. Revision • 0. freelance • teleworking • job-sharing • shift work • part-time 5. temping 6. consultancy 7. flexitime 8. hot-desking 自由工作者 临时工 电子办公 咨询公司 工作分担制 弹性工作时间 倒班 兼职 办公桌轮用

13. Listening • You will hear a woman called Michela talking about working from home. 1) What does she say is important when working from home? Have a timetable and stick to it.

14. 2). What does she think are some of the advantages and disadvantages of this way of working? Advantage : ---- you spend more time with the children. ---- more flexibility ---- the company saves money of office space ---- no communting Disadvantage : ---- sometimes you work in the evening ---- you miss people and office news.

15. get up, get the kids ready 2. Listen again and answer the following. 1) complete the notes about Michela’s typical day. take kids to school start work have lunch finish work

16. 2) How long has she been with her current employer? How long has she been home-working? She has been with her current employer since she left school, but she has been home-working for five years.

17. 3) Is she doing anything different from normal this week? She is going to the office every day to meet visitors.

18. Listening script I=Interviewer M=Michela I: OK, Michela. You work from home now, can you tell me about a typical day:\? M: Sure, I always get up around seven and the first thing I do is get the kids ready for school. I take them at eight thirty and then I always start work at nine. I: Do you ever have a day where you decide to have the morning off and start work later?

19. M: No, you can’t do that . It’s important with home- working to have a timetable and stick to it. If you end up watching TV or doing the cleaning then it isn’t for you . So I have lunch at twelve and finish work at two thirty to get the children. I: Was that why you gave up your office job? M: Yes, I wanted to spend more time with the children.It gives me more flexibility. Sometimes I need to work in the evening but usually it isn’t a problem. I: So how long have you been doing this kind of work? M: For about five years. I’ve been with the same company since I left school, but with the Internet and technology it’s easy now to be at home. I: So your employer doesn’t mind.

20. M: No. It means the company saves money on office space and as long as I get the work done, they’re happy. Sometimes I still go into work to meet clients and so on. For example, I’m going in nearly every day this week because we have visitors from another company and I can’t really invite them over to my house. Besides, it’s nice to go in every so often. I like to see people and catch up on the gossip and the news with my colleagues. I miss that side of going into work every day. I: Is there anything else you miss? M: Ermm. No, not really. And I ‘ll tell you what I really don’t miss and that’s having to spend two hours commuting on the bus and train every day…

21. Grammar 3. Match the sentences from the listening to the grammar explanations. 1----- 2----- 3----- 4----- B D A C

22. 4. Name the tenses in exercise3. 1) present simple 2) present perfect continuous 3) present perfect simple 4) present continuous

23. 5. Write the verb in brackets in its correct form and complete these tips for working from home. • Need • Communicate • Have escaped • Have been working • Have been • ‘m working • Answer

24. 1.2 Making contacts • Tell your partner about your job. Use these expressions and choose the correct preposition. 1. Work for 2. Responsible for 3. Report to 4. Specialise in 5. Involved in 6. Deal with 7. In charge of

25. 4. Read the article below about some new networking groups specifically for business women. Choose the best word. 1.A 2.A 3.C 4.C 5.B 6.A 7.B 8.C 9.A 10.C

26. 6. LISTEN TO FOUR PEOPLE STARTING CONVERSATIONS.IN EACH CONVERSATION DECIDE WHERER THE SPEAKERS ARE MAKING CONTACT 1.C 2.A 3.D 4.B

27. 7. Match the expressions on the left to the responses on the right. 1.D 2.I 3.C 4.J 5.A 6.E 7. K 8. L 9.F 10.G 11. H

28. Listening script Conversation 1 R=Richard W=Woman M=Marek R: Hello? W: Hello,Richard. I’d like to introduce you to Marek. R: Oh yes. Hello, Marek. How do you do? Nice to meet you at last. M: Hello, Richard. Pleased to meet you too. W: Oh, do you two know each other already? M: Well, we’ve spoken on the phone a few times. R: But we’ve never actually met. Anyway, take a seat. Would you both like a coffee?

29. Conversation 2 A: Would you like a coffee? B: Oh thanks. A: Milk? B: Yes, please, and a sugar…thanks. A: So have you enjoyed this morning? B: Yes, it was very interesting. The first speaker was particularly good. A: Is this your first time at one of these events? B: Yes, it is . And you? A: No. I’ve been coming for years. The company pays and if the location is good then I come. I remember the best year we had was in Monaco…

30. Conversation3 M=Marie W=Woman M: May I join you? W: Sure. M: You’re a colleague of Martin Obach, aren’t you? W: That’s right. He works in our Barcelona office. How do you know him? M :We were both at Elcotil together. He left about a year before me. W: Oh, are you Mandy? M: Marie. W: Marie. That’s right. Sorry, I knew it began with an M. Yes, Martin said you were doing this course and that I should say hello…

31. Conversation 4 A: Well, this is nice. B: Well, it’s quite simple but the food is very traditional and it’s popular with the locals. On Sundays I often bring the family here. A: That’s nice. How many children do you have? B: two. Twins. A boy and a girl. They’ve just started school. A: Wow. Twins B: And you? A: No, not yet. And have you always lived in Lille? B: Yes, most of my life. I worked in Paris for a while and in your county, of course. But all my relatives are here. What about your family? A: Oh, they’re spread out. I see my parents from time to time but my sister lives in Norway with her husband so we don’t get together much. Anyway, I know your company is looking for a partner on this Thai project. B: Yes. Is that something you might be interested in…

32. Writing :Business correspondence 商 业 通 信 • 1. Read the correspondence on Evelyn’s desk and answer these questions. Answers: 1)The Email and post-it note are not related to her work. 2) The memo and the letter are formal because they are giving information and replying to a customer with a complaint. The language uses quite long and fixed expressions.

33. 3) The memo is “internal communication” because it was sent within the company. Everyone in the company received a copy of it. • 4) The memo uses the to/from/date/subject headings. It doesn’t require an opening salutation line (dear…) or closing salutation (best…yours…). Memos often have only one paragraph. • 5) Tel./ asap/ @/ RE

34. 2. Complete this table of phrases for writing emails…with the underlined words in Evelyn’s correspondence • 1) I am writing to • 2）/ 3） Further to our previous meeting/With regard to your letter dated… • 4) how about • 5) I would like to apologise for • 6) I am sorry that… • 7) we are pleased to

35. 8) Unfortunately • 9) Can you • 10) Do you want me to • 11) May I remind you… • 12) Don’t forget • 13) we look forward to working with you… • 14) See you soon • 15) Yours sincerely

36. 3. To write a memo to all staff. To : All Staff From: Name Date: 25th July Subject: Parental Leave Further to our previous meeting, I am pleased to confirm that parental leave for fathers has been extended to three weeks. The new system will come into operation as from 25th September. May I remind you that managers will require one month’s notice:

37. 1.3 Exam spotlight 1. Correct the mistakes. • 1) am thinking----think • 2) interesting ----interested • 3) I from--- I am from • 4) I’d like work---I’d like to work • 5) finish---finishing • 6) Since ---For

38. 2.Complete the sentences with answers from exercise1. • 1.O • 2.C • 3.E • 4.B • 5.D • 6.A • 7.F

39. 5. Which two topics in the list does the examiner ask about? • --business in your home town or country • ---present and future changes in working life.

40. 6. Complete the missing words • 1) I suppose that • 2) can you repeat • 3) I think that • 4) In my opinion

41. Listening script E=Examiner C=Candidate E: And where do you live exactly? C: I’m from a small town in northern Switzerland, but at the moment I’m studying for a business degree so I live in Zurich. E: What types of business are most successful in you town? C: Er, well, I suppose that tourism is quite important to the area and there are many small farms so agriculture also. Zurich, where I study, is more famous of course for banking and financial services. E: How is working life changing in you country? C: Sorry, can you repeat the question, please? E: Yes, how is working life changing in your country? C: I think that more and more people are moving to the cities or they are commuting in every day. In my opinion, the biggest change has come from technology-but then that’s probably true everywhere, not just in my country…