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Supporting Students in the 21 st Century! WellBeing@UEL.ac.uk John McCarthy (john.mccarthy20) Justin Miller (uel_jus

Supporting Students in the 21 st Century! WellBeing@UEL.ac.uk John McCarthy (john.mccarthy20) Justin Miller (uel_justin) Fay Kalapoda (uel_fay) Rute Soares (ruteuel). Agenda. Who are we? What do we do? What’s technology got to do with it? Text Skype Blogs. Stratford Campus.

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Supporting Students in the 21 st Century! WellBeing@UEL.ac.uk John McCarthy (john.mccarthy20) Justin Miller (uel_jus

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  1. Supporting Students in the 21st Century! WellBeing@UEL.ac.uk John McCarthy (john.mccarthy20) Justin Miller (uel_justin) Fay Kalapoda (uel_fay) Rute Soares (ruteuel)

  2. Agenda • Who are we? • What do we do? • What’s technology got to do with it? • Text • Skype • Blogs

  3. Stratford Campus

  4. Docklands Campus

  5. Student Health & WellBeing Team ISC CRITICAL INCIDENT TEAM

  6. Wellbeing: What do we do? • Initial Support Consultations (‘ISC’) • Critical Incident Team (‘CIT’) • Time-Limited Counselling (‘TLC’) • Student Workshops • Referrals (Internal / External) • Staff Training • Staff Consultations • Information Gathering / Sharing

  7. Booking an ISC • In-Person • Phone • Student Services: • Docklands: x7611 • Stratford: x4440 • Email • wellbeing@uel.ac.uk • Text • ‘ISC’ to 07624804918 (only texts, no voice calls) • Skype • uel_wellbeing • uel_isc • uel_counsellor

  8. Txttools • Overview: What is it? • To text or not to text? • Appointment Reminders • Advertising Workshops • Check-in System • Some other potential uses?

  9. Overview: what is it? • ‘Virtual’ mobile phone that operates like email 07624804918 (text only no voice) • Browser based application (www.txttools.co.uk) • Send / Receive texts anywhere in the world for same cost • Schedule texts immediately or schedule for delivery • Texts can be forwarded to email / mobile phone • Create rules by keywords / mobile numbers • ISC • Exam

  10. To text or not to text… • Booking appointments • Students text ‘ISC’ • Appointment reminders • To lower no-show rates • Advertising Workshops • Exam Stress; Staff WellBeing • Mass communication with certain groups • Students affected by earthquake in China • Check-in System for TLC @ UEL • Protects anonymity • Saves valuable time

  11. Some other potential uses? • Interactive component of groups • Healthy Eating: Text a food diary; exercise; difficulties • Anxiety / Depression: Thought Logs • Assigning ‘homework’ • Writing prompts, • Inspirational quotes • Receiving questions during lectures • Late arriving students • Text LATE to ???

  12. Case Study- Late Students

  13. Skype • What is Skype? • Skype or Hype? • Skype 4 Staff / Skype 4 Students

  14. What is Skype? • Launched in 2003 • It is a peer-to-peer (P2P) communications software application • Video: 1 2 1 • Audio: up to 10 at a time • Chat: up to 50 at a time • Available in 28 languages • A Skype account is absolutely free

  15. Skype or Hype? • Free world-wide voice / video calls between Skype users • Easy multi-person conferencing • Easy file sharing • Skype on your ‘3’ phone / iphone (wifi)

  16. Skype 4 Staff @ UEL • Confidential communication in an open-plan office via chat • Video meetings across campuses • Reduce emails drastically • Synchronous Communication • Panic Button and / or Critical Incident Team (CIT) notification • Video Supervision / Consultation for Counsellor

  17. Skype 4 Students @ UEL • ISCs for Distance Learners • Video / Chat Counselling (or both!) • Enabling access for disabled students

  18. Use of Technologies to deliver advice Interactive healthy lifestyle module Blog

  19. Interactive UELPlus Module UELPlus

  20. Our Blog!...

  21. ...and to exchange ideas with colleagues... ÜWBI University WellBeing Initiative Join us! If interested, send an email to: wellbeing@uel.ac.uk

  22. Thank you! Any Questions?

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