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The Virtual Team! A project to achieve working together apart ……. Virtual vs. Telecommuting. Telecommuting – Working from Home Virtual – Working from where you need to be!. Why go Virtual?. Potential Pandemic Increasing Facility Costs Individual Quality of Life
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The Virtual Team!A project to achieve working together apart …… Ron Griffin, PMP
Virtual vs. Telecommuting • Telecommuting – Working from Home • Virtual – Working from where you need to be! Ron Griffin, PMP
Why go Virtual? • Potential Pandemic • Increasing Facility Costs • Individual Quality of Life • Price Competitiveness • Small Enough • Commuting Cost & Time • Skills vs. Geography • Global Warming • Etc………………………… Ron Griffin, PMP
The Plan • 2 Year Project • LAN Centric Web Centric • 2-3 Iterations of Development / Refinement • Building Block Approach (Prototypes / Piloting / Product Testing) Ron Griffin, PMP
The Vision • Industry “Standard” Platform • Lowest Possible Lifecycle Cost • Reliable Infrastructure (Critical) • MIS Developed but Functional Driven • Operational Continuity • Sustain Project Collaboration • Absolute External Transparency! Ron Griffin, PMP
The Implementation Ron Griffin, PMP
Functional Architecture Ron Griffin, PMP
First Generation PKO Ron Griffin, PMP
Second Generation PKO Ron Griffin, PMP
Throwing The Switch! • June 28, 2007 - • Phone / Fax Implemented • Physical Documents Stored • June 29, 2007 - Vacated Facility • June 30, 2007 - Virtual (In the middle of a major proposal!!) • July 12, 2007 - First Face-to-Face • July 17, 2007 - Weekly Meetings • 8:30 Rapid Update ConCall • SMT Sync Up at 10:00am and 4:00pm daily Ron Griffin, PMP
Critical Success Factors • It’s a project, treat it like one! • Communications, before-during-after • Daily “rapid update” conference calls • Periodic “face time”, meet once a week • Plan & prioritize assignments and activities to mitigate down time • Measure progress with metrics or dates • 3 Ps (Prototype - Pilot – Product Testing) Ron Griffin, PMP
Lessons Learned • The devil is in the details - simple things became complex….. • What gets scanned, what gets scanned and stored, what just gets stored? What’s the law require vs. like to have? • Mandatory public postings. • Transparent fax and phone solutions. • Signatures and reviews. Ron Griffin, PMP
Lessons Learned • US Mail retrieval and distribution. • Proposal production, book checks, packaging, etc. • The office software standard is not necessarily the home software standard! • Social impact & assessment. • It’s lonely out there! Ron Griffin, PMP
Lessons Learned • The facility and paper requirements can’t be eliminated completely! • We planned for the big stuff but spent most of our time solving little problems! • Process flaws become obvious. • We had to re-allocate process responsibilities because we couldn’t walk down the hall to get it done any longer! Ron Griffin, PMP
The Future • Refinement • Scalability? • Productization • Final MIS home • Mobile Upgrades • New Staff Ron Griffin, PMP
Final thoughts…… • Communication • Processes • Weak Links • Social Issues Ron Griffin, PMP
Contact Information Gary G. Pan, PMP President & CEO Panacea Consulting, Inc. 703.598.3412 gpan@panatech.com www.panatech.com ------------------------------------------------------------------------ Ron Griffin, PMP 571.209.6278 ronald.griffin@openband.net www.OpenBand.com Ron Griffin, PMP