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MULTILINGUAL COMMUNICATIONS (MLC)

MULTILINGUAL COMMUNICATIONS (MLC). “Driving business growth through exceptional leadership”. Presented by Sarah Schuh General Manager - MLC. AQUENT LLC. Founded in 1986 Privately owned The world's largest staffing and consulting solutions provider to the creative and marketing sector.

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MULTILINGUAL COMMUNICATIONS (MLC)

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  1. MULTILINGUAL COMMUNICATIONS(MLC) “Driving business growth through exceptional leadership” Presented by Sarah Schuh General Manager - MLC

  2. AQUENT LLC • Founded in 1986 • Privately owned • The world's largest staffing and consulting solutions provider to the creative and marketing sector. • Over 80 Offices globally in 18 Countries • North America - Over 50 offices across North America with Global HQ in Boston • Europe – Paris (2), Munich, Hamburg, Barcelona, Amsterdam, Manchester, Warsaw, Prague with European HQ in London • Asia Pacific – 25 offices across Asia Pacific with Asia Pacific HQ in Sydney • Recent Acquisitions include Sakson & Taylor

  3. AQUENT MLC • Prior to 2000 • Translations were offered at local level through Aquent network • Strategy change 2000 • MLC was established as it's own profit and loss centre as small in-house Operation • Global strategy since 2005 • Global Sales Offices • Multi-site Operations • Acquisitions • Facts and figures

  4. HOW DID WE ACHIEVE OUR GROWTH? It was a case of “to the drawing board” and looking at what we needed from: • PEOPLE “The art of choosing men is not nearly so difficult as the art of enabling those one has chosen to attain their full worth”Napoleon Bonaparte • PROCESS • TECHNOLOGY • EXCELLENCE

  5. PEOPLE “… people are the most important asset turns out to be wrong. People are not the most important asset – The right people are!” Jim Collins - “Good to Great” “If you don’t recruit and select great people… you won’t have great employees. And without great employees you won’t have a great company.” Dr John Sullivan - Professor of Management San Francisco State University “People don’t leave companies – they leave leaders.” Greg Savage – Aquent International CEO

  6. PROCESS What is it we are trying to achieve? What do we need to support the processes and operate efficiently? Who needs the processes? • Who do they impact? • What level of flexibility is required? IS THE PROCESS NECESSARY?

  7. TECHNOLOGY What are our considerations? • Value for money - actual cost not the issue • Customer Support • Market knowledge • Product quality • Technical know-how • Flexibility • What can our partners do to improve our business? • Is the product flexible and allows for customizations? • Return on Investment? • What can we realistically expect? Who are our main partners?

  8. EXCELLENCE “Excellence is the unlimited ability to improve the quality of what you have to offer” Rick Pintino - Head Coach of the Boston Celtics

  9. SUMMARY “Leadership is the tree. Your people are the healthy branches. Reputation and results is the shadow.” Greg Savage – Aquent International CEO

  10. Thank you for listening!

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