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CMS Spotlight Partner Call. Name: Mike Shannon Company: Premiere Global Services Title: Indirect Channel Manager Date: April 12, 2006 Subject: CMS Spotlight Partner Call. About Premiere Global Services. A leading global provider of innovative communication technologies
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CMS Spotlight Partner Call Name: Mike Shannon Company: Premiere Global Services Title: Indirect Channel Manager Date: April 12, 2006 Subject: CMS Spotlight Partner Call
About Premiere Global Services • A leading global provider of innovative communication technologies • Headquartered in Atlanta, GA with Global Sales, Service and Operations in 19 Countries • Over 2,200 Employees Worldwide • Approximately 54,000 Corporate Accounts, including a majority of the Fortune 500 • Publicly Traded on NYSE: PGI
Products & Services • Audio Conferencing • Ready Conference: automated audio, no reservations, toll & toll free, interactive web portal • Operator Assisted: High touch audio conferencing where an operator is required to moderate call. There are 3 levels of operator assisted calls dependant on the level of service needed. • Global Meet: automated international audio conferencing—local access numbers assigned to most locations.
Products & Services • Web Conferencing • Ready Conference Web: on-demand web conferencing and audio controls • Netspoke: feature rich web conferencing tool designed to share any desktop application. • ReadyCast: powered by WebEx, ideal for small interactive presentations. • VisionCast: powered by Microsoft, features and functionality ideal for presenting to large groups in an event type atmosphere. www.myrcplus.com – web portal to manage and start all web conferencing services.
Reliability & Security • Active bridges on standby for immediate capacity expansion • Redundant processors and controls in all switches • Operational center redundancy (Colorado Springs and Kansas City) • Battery & diesel generator power backups • Independent network connections and multiple carrier relationships • This reliability & redundancy holds true across all of our product lines.
Benefits to our Agent Partners • Aggressive commissions on a high margin product-paid timely and accurately • Dedicated account management team • Event Manager assigned to all accounts requiring high level calls • Agent and Customer training and demo support • Agent extranet to provide marketing materials, presentations, forms, etc… • Access to our products to support sales activities.
Ideal Conferencing Customer • What are some things to look for when determining if a customer is a good fit for our services? • Multiple and/or international locations • Geographically dispersed sales force • Geographically dispersed customer base • Need to communicate a uniformed message to a large group • An organization that travels frequently who is looking to cut costs.
Conferencing Case Study • Customer: Large global Pharmaceutical organization. • Our agent had been meeting with a large pharmaceutical organization on a long distance deal for one of their locations. The deal was estimated at $500/month and they had been working on the proposal with the customer for 3 months. • On a final appointment they simply asked what they were doing for conference calling. Within 3 weeks we had 150 moderators set up with conferencing and they are currently billing upwards of $15,000/month. • All the agent did was ask the question, “What are you doing for conferencing?”
How to Engage Premiere? • Premiere Global Services offers its agent and sub-agent channel support throughout the sales cycle and we are always willing to get on a call with a prospect to share our expertise. • Email or call with any prospects that you feel we can assist with. • Premiere can also assist with getting the appropriate marketing material in front of the customer as well as helping with preparation of conferencing proposals.
Contact Information • Mike Shannon Indirect Channel Manager 312-794-6715 mike.shannon@premiereglobal.com • Lyn Caswell Account Development Manager 866-913-8502 lyn.caswell@premiereglobal.com www.premiereglobal.com
Questions ? Questions