Lessons Learned & Insights from SIM posium 2009

1. FORDHAM UNIVERSITY THE JESUIT UNIVERSITY OF NEW YORK Lessons Learned & Insights from SIMposium 2009

2. Our Vision: • To be recognized as the community that is most preferred by IT leaders for delivering vital knowledge that creates business value and enables personal development. Our Mission: • SIM is an association of senior IT executives, prominent academicians, selected consultants, and other IT thought leaders built on the foundation of local chapters, who come together to share and enhance their rich intellectual capital for the benefit of its members and their organizations.

3. What Does SIM Offer? Recognizing the unique needs of the industry, SIM collects the intellectual capital of IT leaders nationwide and offers the resources you need to do business better, including: • Face-to-Face meetings/networking – SIMposium, Advance Practices Council (APC) meetings, Regional Leadership Forums (RLF), chapter meetings, and CIO roundtables bring you face-to-face with other key industry executives to share knowledge and network about topics pertinent to IT leaders • Online tools – On-demand Webinars and archived Webcasts, an online library featuring nearly 50 whitepapers, working group deliverables, past conference presentations and much more to bring best practices of other IT leaders straight to your desktop. • Publications – SIM News, a compilation of association news, articles of interest, interviews, and industry insights and MIS Quarterly Executive (MISQE), a quarterly online publication dedicated to publishing high quality articles, case studies and research reports. • More Resources/Programs – SIM offers a wealth of knowledge with these resources and more. Click on the Programs tab to view all the ways SIM can help you raise the bar.

4. Regional Leadership Forum RLF is an intensive, ten-month leadership development program focused on creating authentic leaders. Since 1992 over 3000 graduates and more than 300 sponsors have found RLF the key to developing leadership effectiveness. • sessions are dedicated to an interactive learning environment to develop participants’ leadership, team-building, creative thinking, listening skills, global business skills, and knowledge of business ethics. • Over 35 Books are the core of RLF ideas. • Over a dozen leading business executives speak and interact with participants • Discover and practice self-awareness • Habits of continuous, life-long learning • Managing change and diversity

5. SIMposium SIM’s annual conference l Seattle, November 8-10, 2009 Fresh Ideas for Peak Performance

6. SIMposium Activities • RLF Final Session and Graduation • Networking Events • General Sessions & Keynotes • Featured Speakers • Focus Area Sessions • Solutions Expo

7. SIMposium Tracks • Responsible IT • Good to Great: Perk Up Your Business Aptitude • Refining the CIO Agenda • Emerging Trends • Leadership Development Track: A Personal Journey • Special Interest • Sponsor Case Studies

8. Dan Roam The Back of the Napkin - demonstrates step-by-step how anyone -- regardless of artistic talent or training -- can use simple pictures to describe complex concepts, solve fuzzy problems, and sell others on our breakthrough ideas.

9. 6 Problem Clumps • Who / What? • How much / many? • When? • Where? • How? • Why? http://www.thebackofthenapkin.com/ D – the 6 ways we see and show….

10. Marshall Goldsmith What Got You Here Won’t Get You There • Helps successful leaders get even better by teaching them what to STOP doing and using his Feed Forward to achieve a positive change in behavior • Shows how to increase employee engagement >Ask >Listen >Think >Thank >Respond >Involve >Change >Follow-up

11. FeedForward… http://video.google.com/videosearch?sourceid=navclient&rlz=1T4GGLJ_en&q=marshall+goldsmith&um=1&ie=UTF-8&ei=5-kKS4igJIHRlAfVg4mFBA&sa=X&oi=video_result_group&ct=title&resnum=4&ved=0CC8QqwQwAw#sourceid=navclient&rlz=1T4GGLJ_en&q=marshall+goldsmith&um=1&ie=UTF-8&ei=5-kKS4igJIHRlAfVg4mFBA&sa=X&oi=video_result_group&ct=title&resnum=4&ved=0CC8QqwQwAw&qvid=marshall+goldsmith&vid=-5452174832723463762 Avoid Destructive Comments… http://video.google.com/videosearch?sourceid=navclient&rlz=1T4GGLJ_en&q=marshall+goldsmith&um=1&ie=UTF-8&ei=5-kKS4igJIHRlAfVg4mFBA&sa=X&oi=video_result_group&ct=title&resnum=4&ved=0CC8QqwQwAw#sourceid=navclient&rlz=1T4GGLJ_en&q=marshall+goldsmith&um=1&ie=UTF-8&ei=5-kKS4igJIHRlAfVg4mFBA&sa=X&oi=video_result_group&ct=title&resnum=4&ved=0CC8QqwQwAw&qvid=marshall+goldsmith&vid=-2847245238951276548

12. John Medina Brain Rules • 12 rules that help us understand how the brain sciences might influence the way we teach our children and the way we work • Beware of 3:00PM Nap Zone! Brain Rule #1: Exercise boosts brain power. Brain Rule #4: We don’t pay attention to boring things. (Oh, and by the way, multitasking is a myth!) Brain Rule #5: Repeat to remember. Brain Rule #6: Remember to repeat. Brain Rule #7: Sleep well, think well. Brain Rule #8: Stressed brains don’t think learn the same way. http://www.brainrules.net/

13. Life After RLF… • OLD: Work-Life Balance • Either – Or • Work 9-5; Life 5-9 • NOW: Integration (or just Life) • Work / Life / Work / Life / Work….. Darwin John, Former CIO, FBI and member of the FBI Advisory Board and Bob Rouse, Professor Emeritus, Computer Science, Washington University

14. Magic Circles… • Must exercise all 3 every day • Be fit in each circle • The more fit you are in each circle – the more ready you will be to handle life’s surprises… Intellectual Spiritual & Emotional Physical * Where the magic is in RLF…

15. FEAR in IT Facing the Tiger - if you run you face 100% certain death - if you turn & face the tiger – you have a 50-50% chance… Something to think about - What will unleash me? - What do I fear? - What do I bring? IT is the Business! - it used to be IT and the business - WE ARE THE BUSINESS! - Now – IT and the rest of the business June Drewry, Former Global CIO, Chubb Group of Insurance Companies; Mary Jo Greil, EdD, President, Carson Greil Group, LLC; Ingvar Petursson, CIO, Expedia, Inc.

16. SIM 2009 IT Industry Trend Survey • The top six applications and technology investments for 2009 are: • Business intelligence • Server virtualization • ERP systems • Customer/corporate portals • Enterprise application integration/management (EAI/EAM) • Continuity planning/disaster recovery.

17. Wrap-Up: Why Is SIMposium Different? • National event is smaller than most • Networking is key component • Attendees represent a higher level of management • Provides a background for understanding and managing technology, while not being a strictly technical conference • Offers follow-up throughout the year at a variety of regional events • Focuses on developing leadership skills • Provides a forum for open and trusted conversation • Offers challenging topics that stretch our thinking, presented by industry leaders and prominent authors • Offers sessions that are engaging and often interactive

18. References SIMposium program: http://www.simnet.org/Programs/SIMposium/Program/tabid/170/Default.aspx Dan Roam – The Back of the Napkin: http://www.thebackofthenapkin.com/ Marshall Goldsmith – FeedForward http://video.google.com/videosearch?sourceid=navclient&rlz=1T4GGLJ_en&q=marshall+goldsmith&um=1&ie=UTF-8&ei=5-kKS4igJIHRlAfVg4mFBA&sa=X&oi=video_result_group&ct=title&resnum=4&ved=0CC8QqwQwAw#sourceid=navclient&rlz=1T4GGLJ_en&q=marshall+goldsmith&um=1&ie=UTF-8&ei=5-kKS4igJIHRlAfVg4mFBA&sa=X&oi=video_result_group&ct=title&resnum=4&ved=0CC8QqwQwAw&qvid=marshall+goldsmith&vid=-5452174832723463762 Marshall Goldsmith – Avoid Destructive Comments http://video.google.com/videosearch?sourceid=navclient&rlz=1T4GGLJ_en&q=marshall+goldsmith&um=1&ie=UTF-8&ei=5-kKS4igJIHRlAfVg4mFBA&sa=X&oi=video_result_group&ct=title&resnum=4&ved=0CC8QqwQwAw#sourceid=navclient&rlz=1T4GGLJ_en&q=marshall+goldsmith&um=1&ie=UTF-8&ei=5-kKS4igJIHRlAfVg4mFBA&sa=X&oi=video_result_group&ct=title&resnum=4&ved=0CC8QqwQwAw&qvid=marshall+goldsmith&vid=-2847245238951276548 John Medina – Brain Rules http://www.brainrules.net/