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Value Added Process Mapping

Learn how to effectively improve processes by mapping and analyzing value-added activities, eliminating non-value-added activities, and reducing variation. This chapter explores the steps and tools involved in value added process mapping.

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Value Added Process Mapping

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  1. Value Added Process Mapping Chapter 10

  2. Value Added Process Mapping • Time waste differs from material waste in that there can be no salvage. • Henry Ford

  3. Value Added Process Mapping • A process takes inputs and performs value-added activities on those inputs to create an output.

  4. Value Added Process Mapping • A process map is a graphical representation of all of the steps involved in an entire process or particular segment of a process.

  5. Value Added Process Mapping • Value Added Process Mapping • Value streams are the actions required to create a product or service from raw material until it reaches the customer. • A value stream may include both value and non-value added activities. • Value stream process maps seek to capture the activities taking place while people do the work they do. • Value stream process maps will show where improvements can be made to eliminate non-value added activities.

  6. Value Added Process Mapping • To effectively improve processes it is critical to: 1. Determine the objective of the process as it relates to the customer. 2. Determine the boundaries of the processes as the customer sees them. 3. Involve representatives from each major activity associated with the process in the improvement effort. Identify where conflicts exist between the boundaries of the processes as they are related to existing functional departments. 4. Identify the process owner. 5. Create a process map by identifying all of the activities in the process.

  7. Value Added Process Mapping • To effectively improve processes it is critical to: 6. Separate the non–value-added activities from the value-added activities. 7. Eliminate the non–value-added activities. 8. Identify, analyze, and eliminate variation in the process. 9. Determine whether the remaining value-added activities are truly the “best practice.” 10. Redesign the process using the knowledge gained in the first nine steps.

  8. Value Added Process Mapping • Process Map Symbols Activity ? Inspection Transportation Delay Storage

  9. Decide to get a job Phoneinterview? Accept position? Schedule phone interview Yes No Yes No Decide what type of job to get Maybe Schedule interview Practice interviewing Wait allotted time for other offers Create resume Practice interviewing Have phone interview Make counter offer Research companies Go to interview Send “Thank You” note Did they Accept? Yes Decide where to apply Send “Thank You” note Realinterview? Yes No Send out resumes and cover letters No Continue to negotiate? Contact other Companies And inform Them you are No longer available Wait For Responses Yes Made an offer? Yes Wait For Responses No No More Interviews scheduled? Follow-up interview? Yes No Start new job! Yes No

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