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MARKET ENVIRONMENT. MARKET ENVIRONMENT. Managers´ important task is to know the market environment If the managers want to plan well, they must know the environment where their company works we speak about market environment. THE USED METHODS FOR KNOWING MARK E T ENVIRONMENT.
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MARKET ENVIRONMENT • Managers´ important task is to know themarket environment • If the managers want to plan well, they must know the environment where their company works we speak about market environment
THE USED METHODS FOR KNOWING MARKET ENVIRONMENT • BCG matrix (see the presentation Marketing) • Product life cycle (see the presentation Product) • SWOT analysis (see the slides below) • The Ansoff Matrix • Gap analysis • Benchmarking
SWOT ANALYSIS (SWOT MATRIX) • One of the mostcommon methods of getting information abouta company and its environment • It was invented by Albert Humphrey • It divides characteristics ofthecompany and its environment into 4 groups: • Strengths • Weaknesses • Opportunities • Threats
SWOT ANALYSIS - CONTINUATION POSITIVE FACTORS STRENGHT OPPORTUNITIES NEGATIVE FACTORS THREATS WEAKNESESS INTERNAL FACTORS EXTERNAL FACTORS
EXAMPLES OF SWOT FACTORS • Internal factors: • product quality • skills, ability and efficiency of employees • work of management • hardware and technologies • External factors: • competition • political situation • financial, natural and technical factors
MARKET ENVIRONMENT • The marketers divide market environment into two parts: • Micro-Environment (near environment) • Macro-Environment (external environment) COMPANY LTD
MICRO-ENVIRONMENT • The micro-environment refers to the forces that are close to the company • Factors that the company may affect with its activities (at least partly) COMPANY LTD
MICRO-ENVIRONMENT • Includes: • company itself • suppliers • marketing intermediaries • customer markets • public
MICRO-ENVIRONMENT • Company - employees, salary levels, staff qualifications, facilities in the company, work itself (using technology or not), the complexity of decision-making and transmitting information inthecompany • Customer markets – if final customers or other companies shop bythis company • Public relations – relations with customers, people who live near the company, public administration, interest groups (e.g. environmental movement) etc.
MACRO-ENVIRONMENT • The forces that affect business • The organization cannot control these forces, it can onlybe preparedfor changes COMPANY LTD
MACRO-ENVIRONMENT • Includes factors: • demographic • technical and technological • natural • political • economical • cultural and social
DEMOGRAPHIC FACTORS = composition the population by: • age • sex • religion • education • population density • employment • etc.
TECHNICAL AND TECNOLOGICAL FACTORS • Speed of technological change • Research costs • Environmental impact of production • Level of production facility
NATURAL FACTORS • Natural resources • Environmental factors • Weather
POLITICAL FACTORS • Laws and regulations in the area where the company works and where sells • Taxes • Economic constraints
ECONOMICAL FACTORS • Real incomes of consumers • Price levels • Attitude to money lending • GDP • Phase of business cycle
CULTURAL AND SOCIAL FACTORS • Consumers basic values (freedom, family, hard work, social harmony) • Social class • Stage of family life (empty nest, full nest …) • Interest groups
Resources: • http://en.wikipedia.org/wiki/SWOT_analysis • http://productlifecyclestages.com/ • http://oxlearn.com/arg_Marketing-Resources-Marketing-Environment_11_28 • http://marketmedialife.blogspot.cz/2012/09/marketing-101-cultural-factors.html • www.pixabay.com