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Summary Cloud & Managed Services for Health Care

Explore the cloud strategy and multi-cloud capabilities provided by Eplexity for Acme Corp's health care industry. Learn about their HIPAA considerations, validation of current state, upgrade initiatives, and workload mapping for future direction.

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Summary Cloud & Managed Services for Health Care

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  1. PREPARED FOR WILE E COYOTE Acme CORP Summary Cloud & Managed Services for Health Care

  2. Key Initiatives & Direction Cloud Strategy & Multi Cloud Capabilities Overview- Eplexity HIPAA Considerations in Cloud Managed Services Overview Validation of current state, upgrade initiatives and workload mapping to future direction (As-IS- To- Be)—Acme/Eplexity Budgetary Considerations Agenda

  3. Acme Key Initiatives • Define a Cloud Strategy and Managed Services for Acme • Modernize Computing platforms and increase Efficiency • Protect Acme from catastrophic failure caused by data center outages • Improve availability of critical healthcare systems through the use of Cloud technologies • Optimize and drive efficient use of WAN topologies connecting clinicians for a better IT Service experience • Align IT Services with the business to support anticipated company growth • Protect Acme brand and assets through improving end-user computing and overall security posture

  4. Cloud strategy & multi cloud capabilities overview….

  5. Eplexity multi-cloud strategy is transforming IT from an infrastructure-centric to a Global service-centric provider • Eplexity Global Data Center Reach • Eplexity Public Cloud Broker Private Cloud Eplexity Cloud Dedicated Eplexity Cloud Onsite Amazon EC2 Google IT Data Center Managed Services Joyent Azure Scale Matrix Revolutionary Software & Solutions Managed Remote Infrastructure • Eplexity’s “Cloud Building Blocks” CloudClients CloudInfrastructure CloudTransformation Services Software Defined WAN

  6. Eplexity Hosted Virtual Private Cloud Data Center Operations High Availability Support and Add-on Services • Standard uptime SLA 100% • Physical & virtual infrastructure redundancy and VMware vMotion • Tier III + • ISO 27001, ISO 9000 • SSAE 16 Type II SOC 1 • HIPAA, PCI and HITECH • Support 24x7x365 & Cloud Consulting • Application Modernization, Migration, and Integration • Infrastructure Managed Services Diag Now - Complete Application Service Monitoring Service Snap- Advanced Policy Management and Orchestration Eplexity Security Services - Intrusion Detection & Incident & Compliance Management VMware Hypervisor Templates and Licenses • SDN – Carrier Neutral – MPLS – MOE • Internet • Firewall & DMZ • SSD, HDD, Deep • NFS • Tiered Storage Options

  7. Provisioning Workflow – Eplexity Cloud ProvisionKick-off Final Setup/Test NetworkSetup ConfigureService InfrastructureBuild 2-3 days 3-4 days Start 1-2 days 1-2 days 3-4 days • Customer and Eplexity • Provisioning requirements reviewand discussion • Worksheet validation • Next steps and planning • Eplexity • Establish VPN/VLAN configuration and access • Configure DHCP, DNS, VPN/VLAN • Eplexity • Deploy storage configuration • Deploy dedicated virtual compute cloud cluster • Eplexity • Installs SSL certs • Install image • Create desktops • Install/configure any optional services • Customer and Eplexity • Eplexity provides URL for access • Customer validates operation • Knowledge transfer • Customer • If chosen order MPLS / MOE /SDN circuits (will extend provisioning timeline) • Customer • Establish VPN/VLAN access • Configure DHCP/DNS • Provide SSL certs • Customer • Provide SSL certs • Configure AD • Add Eplexity user accounts • Customer • Upload image—optional • Define user pools Target completion is 10-15 business days post kick-off* • For informational purposes only. Durations are estimates only and exclude any customer wait time. Many factors may impact the duration of provisioning up or down. Target completion is 10-15 business days once provisioning kick-off is held. • Some optional services may impact timeline for part of our entire service

  8. HIPAA considerations..

  9. Who is a Business Associate? • Your Cloud Provider! • A third party that creates, receives, maintains or transmits protected health information (PHI) on behalf of a health care provider, clearinghouse or health plan. (covered entity)

  10. Meeting BAA Requirements – Key Areas • Key Considerations – but not the only.. • Customers must encrypt ePHI in transit and at rest • Customers must use dedicated cloud servers for processing, storing or transmitting ePHI • Customers must record and retain activity related to use of and access to ePHI

  11. Eplexity managed services…..

  12. Eplexity Cloud and Client Support Center Eplexity 24/7 NOC

  13. Managed Services – Support Team The following provides an overview of Eplexity’s support team structure by role or function. The Eplexity support team will be introduced as part of the onboarding process.

  14. Managed Services – Support Team You require a solution provider that understands the rapidly changing landscape and serves as a steady backbone to your business, financial, operational and technical objectives.  Eplexity provides our clients with up to 24/7/365 support. Eplexity Managed IT solutions include access to our top-tier Operations Center with full monitoring capabilities and an enthusiastic team that is local and understands your business.  Services can be scheduled via our dedicated service delivery team in times of crisis or to help with scheduled requirements. • Eplexity Managed Services Benefits • Expert answers fast • Navigate the newest technology with confidence • Remove risks with reasonable cost • Extend quickly to engineering and eliminate “finger pointing”

  15. The View from the NOC - Enterprise Visualizer Map your complex business process Measure your TRUE uptime

  16. Meeting HIPAA in Cloud and On-Prem

  17. Beginning the journey to cloud & managed services…..

  18. Acme As-Is To-Be Transformation To-Be Landing Spots Transition/Transformation As-Is On-site Private Cloud Tool Based Workload Assessment Customizable managed compute POD being deployed globally for large customers. Proven Methodology Know your apps environment!!!! Off-Site Private Cloud (Eplexity Cloud Dedicated) Cloud Workshops Focus on App Disposition Public Cloud Focus on BOTH long-term strategy as well as short-term wins Fully integrated with both solutions above

  19. Budgetary Pricing for Support of Acme Initiatives

  20. Cloud & MSP Solution Growth Model & Characteristic • Solution Characteristics • Provides IT Agility and Holistic Automation • Self-service provisioning • Visibility into service performance • OpEx utility based cost model • Provides seamless Extension to the Public Cloud Ecosystem • 24x7 Monitoring of Infrastructure • Proven mature Cloud reference architecture • HIPAA, PCI, and HITECT Compliant

  21. Thank you www.eplexity.com Call to Action! - IF you have read this Presentation – This is an EasterEGG. Send us an email to greg.hanchin@eplexity.comand get a FREE $50 Amazon Gift Certificate for having a CLOUD Dialog.

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