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Mobile devices have enabled improved access to existing desktop tools. Organizations as well as employees are rapidly adopting smart devices. This has inadvertently given rise to expectations pertaining to user experience and accessibility. The capability of the devices is also increasing quickly which has changed the way employees of an organization collaborate.
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MobileCollaboration–ANewWayToCollaborate Mobiledeviceshaveenabledimprovedaccesstoexistingdesktoptools.Organizationsaswellasemployeesarerapidlyadoptingsmartdevices.Thishasinadvertentlygivenrisetoexpectationspertainingtouserexperienceandaccessibility.Thecapabilityofthedevicesisalsoincreasingquicklywhichhaschangedthewayemployeesofanorganizationcollaborate.Thus,itisextremelyvitalforallbusinessestograbaholdofthesechangingtrendsandusethemforimprovingteamworkandproductivity. TheDownsideofRestrictedMobility Therearetwodefinitedownsidesfororganizationsthatdonotallowmobilecollaboration.Firstly,thebusinessthatdoesnotfacilitatemobilecollaborationintheorganizationwillexperiencelowerefficiencyaswellaslowerinnovationlevels.Secondly,anorganizationthatisnotabletoimplementorfacilitatemobilecollaborationproperlymightwitnessdeteriorationincollaborationefforts. Collaborationtoolsthatarenotimplementedwithsuitablemobilecomponentswillbeofnousetotheemployeesandtheywillavoidusingthesetools.Also,theemployeeswhodonothavemobiledevicesorhavethewrongdevicemaybecompletelyexcludedfromthechangesintheorganization.ItisveryimportantfortheITdepartmenttocarryoutathoroughanalysisofthecollaborationsolutionsfortheirorganizationandusethetoolsandmobiledevicesthatwouldsucceedinthelongrun. EnhancedAccesstoUCTools Asstatedearlier,mobiledevicesprovideenhancedaccesstodesktoptools.Someofthemostpopularexamplesareinstantmessaging,emailandconferencingtools–allaccessedfrommobiledevices.Usersarecomfortablewiththemajorityofthetoolsandtheyareabletousenewversionsontheirmobiledevicewithouttoomuchguidance.Thisisprobablytheeasiestwayto
usetheoften-useddesktopcollaborationtools.However,therearecertainactionsthatcanonlybeperformedonthedesktoplikedeletingunnecessarymessagesandsavingimportantcommunicationelements.usetheoften-useddesktopcollaborationtools.However,therearecertainactionsthatcanonlybeperformedonthedesktoplikedeletingunnecessarymessagesandsavingimportantcommunicationelements. Mobilecollaborationmakesitpossibleforemployeestoworkfromanylocationandduringatimethatsuitsthem.Mobiledevicesareeasytoswitchonandcommunicationappscanbeeasilyaccessedforshortpostingsorquickinteractions.Employeescanbeonthemoveandyetstayintouchwithcustomers,vendorsandeveryoneintheoffice. Asabusinessowner,youneedtoleveragethepowerofmobiledevicesandenableemployees’accesstoIMtoolsandemails.Thiswon’trequirealotofITinterventionandtheemployeeswillbeabletousetheirfreetimeorshortgapsintheirdailyworktocollaboratewithteammembersandoutsidersforshortcommunications.Thus,whentheemployeesarewaiting–forameeting,inanairportlounge,etc.–theycanutilizethetimetocommunicatewithcustomersandcolleagues.Mobilecollaborationprovidesthesefunctions,makingbasiccommunicationmethodsonelessthingtoworryabout. Mobilecollaborationisallaboutextendingaccessbeyondthedesktop.Theuniquefeaturesofferedbymobiledeviceswillopenupnewworkingmethodsthatwerenotpreviouslyavailable.Mobiledevicesareboundtoincreasetheefficiencyofemployeesastheyaregoingtofindinnovativewaysofcompletingtheirjobs.Organizationsshouldkeepinmindthattheyneedtoempowertheemployeesforthemtousethelatestmobilecollaborationtechniques.Businessesaregoingtorealizethattheuseofmobilecommunicationisboundtogiverisetoasenseoffreedomandthatwouldgoalongwayinensuringemployeesatisfaction.Allthisisgoingtoeventuallyleadtowardsamoreefficientandeffectiveteamthatwillincreasethecompany’sprofitmargins.
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