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Human Resources

Human Resources. Functions of Human Resources (HR). Human Resources is responsible for coordinating all activities involving the company’s employees. Planning. Departure, Dismissal, Retirement. Hiring. Retaining. Training. Compensation. 1. Planning.

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Human Resources

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  1. Human Resources

  2. Functions of Human Resources (HR) Human Resources is responsible for coordinating all activities involving the company’s employees. Planning Departure, Dismissal, Retirement Hiring Retaining Training Compensation

  3. 1. Planning • HR works with all departments to forecast their labor requirements to reflect companies’ objectives • Create detailed job description(s) • Responsibilities • Skills/abilities • Experience • Education

  4. 2. Hiring • How do companies recruit new employees?

  5. Hiring: Applications and Interview Application: Cover letter and resume • HR: Screen applicants for short list • Candidate: Position your value to the employer to get an INTERVIEW listing your education, experience, interests, abilities Interview: • Types: telephone screen, individual, panel, functional, behavioral, task • May be a single interview or continue to multiple rounds

  6. Activity 1 Write a job description for the following: GAP NYC FLAGSHIP STORES ARE LOOKING FOR TALENTED, FASHION FORWARD SALES, REPLENISHERS, STOCK ASSOCIATES (FOR STOCK, MUST HAVE OVERNIGHT AVAILABILITY, IDEAL FOR SECOND JOB) TO WORK AS SOON AS NEXT WEEK! (HINT: see planning section for ideas!)

  7. Example: GAP Job Description Requirements: • Must have at least 6 months experience in retail (fashion) sales • Must be knowledgeable and enthusiastic about current fashion/trends • Must be consistently seeking new fashion and product knowledge to serve as an expert for our customer • Must have an awesome, outgoing personality • Must be flexible to work weekends, nights, and holidays • Must have strong communication and listening skills • Must be confident and can easily build rapport when meeting new people • Must be able to assess customer needs and enjoy helping people solve problems • Must enjoy being part of a team environment • Must be able to pay attention to detail • Must be dependable • Can safely lift 30 lbs. and can maneuver throughout the sales floor and stockroom For consideration, please attend the Gap recruitment event at the Brooklyn Workforce1 Career Center.Date: Wednesday October 9, 2013 Check-in Time(s) Choose 1 Time to Arrive: 1. 8:45am - 9:00am (No admittance after 9:00am) 2. 1:45pm - 2:00pm (No admittance after 2:00pm) 3. 4:45pm - 5:00pm (No admittance after 5:00pm) Location: 9 Bond Street 5th Floor Brooklyn NY 11201 Please come with valid ID, 2 copies of resume, dress for the part of GAP culture.

  8. 3. Training • HR creates and manages all aspects of training • Orientation • On-going • Retraining • Specialized training • Purpose: productivity and employee satisfaction

  9. Why spend money to keep employees?

  10. 4. Employee Retention Why spend money to keep employees? • Expensive to recruit and train employees for your COMPETITORS • Time consuming • New employees are NOT productive. High employee turnover means you are constantly being less productive

  11. Employee Retention Strategies • Promote from within whenever possible • Development and training • Empowerment • Small perks: casual dress codes, daycare services, wellness programs

  12. 5. Compensation • Compensation is one of the most important considerations for employees • Labor market is competitive and compensation changes based on supply and demand • Examples of compensation: • Hourly Wages • Salary • Commission • Incentives/bonus • Performance based pay (piecework) • Contract • Royalty/licensing

  13. 6. Departures and Retirement All employees eventually leave. HR’s role is to make the transition as easy as possible for both parties to maintain reputation of the employer. • Voluntary Departure: employees leave on their own for many reasons – personal/family reasons, dissatisfied, better opportunities elsewhere • Retirement: occurs when an employee voluntarily withdraws from the labor market – usually at a certain age when they qualify for a pension

  14. Dismissals • Employee layoff: companies may dismiss employees to cut back on expenses • Such employees may receive a severance package • Employees may be dismissed for not fulfilling their duties as required • Prior to the dismissal, employers record attempts it has made to work with the employee to correct the behavior • After a set period of time, the employee must show improvement or be dismissed

  15. Functions of Human Resources Human Resources is responsible for coordinating all activities involving the company’s employees. Planning Departure, Dismissal, Retirement Hiring Retaining Training Compensation

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