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HEARTH Act Implementation Transitioning to a New Environment

HEARTH Act Implementation Transitioning to a New Environment. Heather Lyons August 20 , 2013. Call to Action of the HEARTH Act. “ Transform homeless services into crisis response systems that prevent homelessness and rapidly return people who experience homelessness

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HEARTH Act Implementation Transitioning to a New Environment

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  1. HEARTH Act ImplementationTransitioning to a New Environment Heather Lyons August 20, 2013

  2. Call to Action of the HEARTH Act “Transform homeless services into crisis response systems that prevent homelessness and rapidly return people who experience homelessness to stable housing.”

  3. Federal Goal No person or family homeless more than 30 days

  4. Purpose of HEARTH Act • Consolidate homeless assistance programs. • Codify the continuum of care planning process. • Establish a goal of ensuring that people who become homeless return to permanent housing within 30 days.

  5. HEARTH: Old vs. New McKinney-Vento (Old) HEARTH Act (New)

  6. HEARTH Act • System Changes: • Creates system goals • Requires Coordinated Access • Increased emphasis on HMIS • Emphasis on Prevention, Rapid Rehousing and Permanent Supportive Housing

  7. Paradigm Shift

  8. HEARTH Act FROM: Agency Performance Unique Agency Intake Planning in Silos Haphazard Decisions Housing Readiness TO: System Performance Coordinated Assessment System Action Plan Data Driven Decisions Housing First

  9. HEARTH Core Measures Reduce new episodes of homelessness Reduce returns to homelessness Reduce lengths of homeless episodes

  10. HEARTH Act – System Measures • Reducethe overall number of people experiencing homelessness. • Reducethe length of time that people remain homeless. • Reducethe returns to homelessness. • Reducefirst time homelessness. • Increase job/income growth. • Increasethe access/coverage to reach persons who are homeless.

  11. Alignment with HEARTH

  12. HEARTH Act ImplementationTransitioning to a New Environment It’s For Real

  13. HEARTH Act Roadmap HEARTH Act

  14. Continuum of Care • Our CoC has clear performance measures. • Our CoC collectively monitors our progress against the community-wide performance measures. • Our CoC has a process for continuous improvement of the providers and of the system. Performance Evaluation

  15. Agency Performance Evaluation • Our organization has clear performance measures and staff know the targets & outcomes. • Our staff & board know the HEARTH outcomes and work to meet them.

  16. Using Data to Inform Systems Change Data & Systems Mapping • Right Sizing

  17. Continuum of Care • Our CoC is actively assessing how well the system meets HUD and our community’s goals. • Our CoC uses data to inform policy and funding decisions. • Our CoC has a plan for systems enhancement to more effectively and efficient meet our community goals. Data & Systems Mapping

  18. Agency • Our organization is actively assessing how well programs meet HUD and our community’s goals. • Our organization uses data to inform policy and funding decisions. • Our organization has high HMIS data quality. Data & Systems Mapping

  19. Continuum of Care • Our CoC understands the best models for addressing homelessness and is willing to focus on those efforts. • Our CoC is willing to make the choices necessary to reallocate resources. Right Sizing

  20. Agency • Our organization understands the best models for addressing homelessness and is willing to focus on those efforts. • Our organization is committed to conversion or new projects as needed. Right Sizing

  21. HEARTH Act ImplementationTransitioning to a New Environment Housing Models

  22. What are program models For many communities, this is what the homelessness system still resembles

  23. What are program models Communities are expected to change this under the HEARTH Act

  24. Understand the Components

  25. PSH Principles

  26. Who is Supportive Housing For? People who:

  27. Resources

  28. TH Principles

  29. RRH Principles

  30. Interim Housing/Shelter Principles

  31. Prevention Principles

  32. Need vs. Inventory

  33. My Current Home Town

  34. Data & Systems Mapping Scattered Site (475 families) Exit Reasons • 73% completed program • 7% non-compliance Placement/Retention • 89% moved to PH Cost • $5,052 per family Facility Based (82 families) Exit Reasons • 68% completed program • 19% non-compliance Placement/Retention • 86% moved to PH Cost • $9,482 per family Facility based is 189% more expensive than scattered site.

  35. Right Sizing • Used data to encourage change – focusing on program results • Based on analysis, agencies were asked to consider changes to programming and population • Following year, programs showed significant changes in population change (effective targeting) and improved outcomes (higher placement rates and retention) – particularly for families

  36. HEARTH Act ImplementationTransitioning to a New Environment Changes to TH

  37. Why Consider Changing? Improved Client Experience Outcomes Improvement Local CoC Priorities Alignment with Federal Strategic Plan and HEARTH

  38. Alignment with Federal Strategic Plan • FSP acknowledges that transitional housing is an important part of a continuum of care • Seeks to promote best practices for crisis response programs, such as: • Improve access to crisis programs by simplifying entry requirements that promote low barriers to entry • Encourage communities to transform transitional housing programs to permanent supportive housing or transition-in-place models where appropriate

  39. Alignment with HEARTH

  40. Outcomes Improvement • Cost per Outcome • Exits to Permanent Housing • Returns to Homelessness

  41. Outcomes Improvement

  42. Outcomes Improvement

  43. Outcomes Improvement

  44. Improved Client Experience • Reducing barriers to TH programs • Meeting clients where they are at • Voluntary Services • Housing-focused services • More client choice

  45. Access (All Projects) *A lower ranking indicates more stringent criteria.

  46. Example of a highly stringent rule

  47. How to Know if Retooling is Necessary? • Are funders headed in a different direction? • Would our primary target population be better served by a new model? • Could we use resources more effectively to serve more people?

  48. What are the Options for Change? • Program Conversion (changing the program model) • Program Repurposing (changing parts of the program)

  49. Program Conversion

  50. HEARTH Act ImplementationTransitioning to a New Environment Memphis CoC

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