Partner meeting Blackpool | 18 – 20 April 2012

1. Siska Stockelynck Interchange Koksijde: before and after & evaluated against Transport for London Guidelines WP3 session 19th April 2012 Partner meeting Blackpool |18 – 20 April 2012

2. Table of content • Introduction • Description in Sintropher application • Transport for London criteria • Efficiency • Usability • Understanding • Quality • Official opening interchange

3. Introduction Presentation = beforeandaftersession Evaluates the new Koksijde interchangeagainst the Transport for London Guidelines In red: thoseaspectsthat are also in the application form

4. Description in application form Investment based on 4 principles: Sustainability Integration Technical design Accessibility forall Operationalinterchangeaspects: Signalling Platform heights Passenger circulation & transfer logistics Integratedticketing Integrated real-time information

5. Transport for London Criteria - TFL The presentationevaluates the project against the Transport for London criteria: Efficiency Usability Understanding Quality

6. TFL 1 - Efficiency: Operations Coordinated public transport systems: dependent on De Lijn and NMBS  willimproveonce the tramway passes by Saint-Amands-les-eaux Koksijde

7. TFL 1 - Efficiency: Operations Ticketingarrangementscoordinated between tram and bus = OK (but notyet in use)– De Lijn works on thiswith NMBS Saint-Amands-les-eaux Koksijde

8. TFL 1 - Efficiency: Operations Safety: traffic free square, fromcar park tointerchange: walking zone, street design prevents speed

9. TFL 1 - Efficiency: Operations after before

10. TFL 1 - Efficiency: movement in and around the interchange The interchange is easy to access andpedestrian routes are unobstructed The interchange is easy “toread”: no signallingnecessary

11. TFL 1 - Efficiency: movement in and around the interchange Signallingbetweeninterchangeandcity center needstobeimproved The interchange is situatedalongan important connectingroad, easy to access from Veurne and Koksijde, by bike & car – Connection with public transport must beimproved – Tram (Neptunus) willimproveconnectivity

12. TFL 1: Efficiency: sustainability Future-proof: expension is foreseen, e.g. placefor the tramway

13. TFL 1: Efficiency: sustainability The interchange building = low-energy building, usingrenewable energy (solar panels, heat pumps), shade public lighting Use of sustainablematerials (alsolooking in productionand transport processes)

14. TFL 2 - Usability: accessibility step-free access, fixedand mobile rampsavailable (Cfr: efficiency – operations)

15. TFL 2 - Usability: accessibility • Adapted platform heights after before

16. TFL 2 - Usability: safety, accident prevention, personal security & protected environment Advicefrom the fire brigade Safety coordinationduringandafterworks = alsofor maintenance Locationswherepedestrians, bikes andothervehicles meet are safe (cfr. Efficiency – operations)

17. TFL 2 - Usability: safety, accident prevention, personal security & protected environment • Climate protection: inside the interchange building, awning next to the railway tracks  study visit Flanders – Valenciennes (Saint Amand-les-Eaux)

18. TFL 2 - Usability: safety, accident prevention, personal security & protected environment Koksijde Saint-Amands-les-eaux

19. TFL 3 – Understanding: legibility & permeability • Minimalism in design and lighting makes the interchange easy to read • The interchange zone connects easily with internal destinations e.g. from the railway tracks, passengers see the bus stop, the taxi stop, …

20. TFL 3 – Understanding: legibility & permeability • The interchange zone connects easily with external destinations: city center Veurne, access roads, nearby business park & shopping center

21. TFL 3 – Understanding: wayfinding Design supports way-finding – signallingnotnecessary Lighting supports way-finding (cfr. Efficiency – sustainability) – shade public lighting full light whenpassengers pass by Whenstaff is notavailable, peoplecanusean assistance button

22. TFL 3 – Understanding: service information • Information is not dynamic/digital, but it is available, through staff, time tables, brochures • Real time information is not installed

23. TFL 3 – Understanding: service information • When staff is not available there is a need for real time information > task for NMBS & De Lijn

24. TFL 4 – Quality: perception • The interchange meets the requirments of the users, operators, owners: use has raised, positive reactions, bistro manager is content • Interchange zone : a more pleasant space to wait & more comfortable

25. TFL 4 – Quality: perception • Clean & easy to maintain + more social control (open space) • Quality of materials and finishes is better than standard (cfr. efficiency – sustainability) • NMBS: design furnishment

26. TFL 4 – Quality: Built design • Design: lay-out supports way-finding (cfr. Understanding – wayfinding) • Materials and finishes (cfr. Efficiency – sustainability & quality – perception) • Integration in surrounding landscape: the greening of the borders of the interchange zone connects to the landscape

27. TFL 4 – Quality: Urban realm The interchange takes into account futureusesand is big enoughtoreceivepeopleformass-events like the worldchamionship cyclocross (60 000 people - January 2012) & the yearly air show at the military domain The bistro attractsotherpeoplethan public transport users: addstoattractivity & social control The design is open, safe andconnected (seeearlier)

28. TFL 4 – Quality: Sense of place The interchange is a transition zone between open landscape andanadjacent business zone The bistro attractspeoplethatcometo the business zone and is a comfortablewaitingplaceforpassengers

29. TFL 4 – Quality: Sense of place Landmarks: part of the image of Koksijde Interchange square: willpartlybecome a green pergola

30. TFL 4 – Quality: Sense of place • Landmarks: • one wall of the interchange building is a painting by Paul Delvaux (famous Flemish painter) • Windows have poems (nice to read when waiting) • Tourism information available

31. Official opening interchange: 14th January 2012

32. Official opening interchange: 14th January 2012

33. Wider transnational relevance Guidelinesfor small interchanges Processand timing of the project: (+) Local community as owner of the interchange building & zone. National railway companies are to big (not easy toworktogether, especially as a small partner) National railway companies do notfinance easy in small stations (-/+) local financial input necessary – subsidies werewelcome!