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As the extreme pandemic effects of Coronavirus are spreading like wildfire across the world, Governments and organizations are responding with innovative survival techniques to confront the operational and financial challenges of business.
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As the extreme pandemic effects of Coronavirus are spreading like wildfire across the world, Governments and organizations are responding with innovative survival techniques to confront the operational and financial challenges of business. During the primary 21 days of lockdown, and subsequent days of running lockdown have forced citizens to stay at home, and continue to run the business operations remotely through work from home culture. Methods to Tackle the Effects of Lockdown in Running a Business
Automated Customer Monitoring Issues arising regards to customers can be addressed directly by rendering automated responses to the specific target audiences. However, in case it remains unsolved, it is then raised to the dedicated customer support team assigned for specific departments for assisting the clients. Thus, to monitor the problem, a ticket must be raised to track the status. This tracking procedure can be easily be automated through the implementation of CRM software.
Integration of Websites Now, when a CRM application is integrated with the business process, it assists the sales team to directly address any product or service related query through the CRM itself. A prospective client showing interest in the company’s website, and its specific products or services can submit an inquiry instantly through the website’s form or link.
Automating Social Media Platform Due to the digital advancement, nowadays prospective target audiences reach the business houses through different social media channels other than emails. So, social media platforms have turned into a powerful communication method, wherein interested clients can easily interact with the concerned business.
Monitor Fiscal Amendments For maintaining the financial and operational balance of a business, it is necessary to identify the economic up and downs. Thus, in case of a recession or a severe economic degradation, the business owners must brace themselves and stay updated with the latest industry information.
Accept Transformation To cope up with the challenges posed by the business rivals, it is necessary to accept any transformation changes that are being inducted in the organization. These changes can be innovative technological implementations, and modification of products or services to face the competitive challenge optimally.
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