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Cingular Wireless Oracle Implementation Project

Learn about Cingular Wireless' Oracle implementation project, objectives, timeline, key stakeholders, lessons learned, and what's on the horizon for the company.

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Cingular Wireless Oracle Implementation Project

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  1. Cingular Wireless

  2. Presenters Arlene Graham, CPA Director Accounting/Oracle GL Mary Manning Sr. IT Manager, Information Technology Cingular Wireless

  3. Cingular Wireless– Who We Are • Second-largest wireless company in the U.S. • Year 2003 annual revenue was more than $15.4 billion • Offer - Digital and Analog Wireless Voice • Wireless Data • GPRS (General Packet Radio Service) • Interactive Messaging • Corporate E-mail Access • Short Messaging • Wireless Internet/ WAP Cingular Wireless

  4. Cingular Wireless– Who We Are • Our Vision • Cingular's vision is to simplify the wireless experience for consumers and businesses by offering easy-to-understand, affordable rate plans, and excellent customer service. Cingular is bringing next-generation wireless data products — from corporate e-mail to downloadable ring tones — to customers nationwide through its advanced networks. Cingular Wireless

  5. Cingular Wireless– Who We Are • Our Reach • Cingular serves more than 25 million voice and data customers across the United States. • The Difference • A leader in mobile voice and data communications, Cingular is the only U.S. wireless carrier to offer Rollover, the wireless plan that lets customers keep their unused monthly minutes. Cingular Wireless

  6. Project Objectives • Upgrade Application Version from 10.7 to 11i • Implement Project Accounting and Discoverer • Implement improved Accounting Key Flexfield • Take advantage of new features available in 11i Cingular Wireless

  7. Oracle Implementation ProjectAugust 2002 - April 2004Oracle 10.7 Conversion to 11.5.7 Financial Suites Cingular Wireless

  8. Procure to Pay Materials Mgmt Financials Processes PURCHASING ACCT. PAYABLE INVENTORY ORDER MGMT ACCT. REC’BLE GENERAL LEDGER FIXED ASSETS PROJECT ACCT’G Modules Assigned from the Business • Cash Management • Taxlink • iProcurement • BOM, WIP, EDI • Discoverer KeyStakeholders Other Scope Items Project - Modules Scope Cingular Wireless

  9. Project - Modules Scope • Interfaces • Planning systems (i2, Manugistics) • Work Management System (Red Prairie) • HR (PeopleSoft) • Various Invoice Entry systems (including Concur for Employee Expenses) • Asset Tracking (Fulcrum) Cingular Wireless

  10. Timeline Cingular Wireless

  11. PM Key Controls • Weekly meeting with Process Owners • Quick issue resolution; Strong Exec Involvement • Document Repository • Web-based; Available to the entire team • CRP Development Approach • Early and staggered delivery of custom code • Consulting Support • Business Signoff on Designs • Business Ownership of Data Conversion and Testing • Change Control !! • Detail Deliverable Status tracking at the Team Lead Level Cingular Wireless

  12. Organizational Team Structure Cingular Wireless

  13. Some Lessons Learned • Engage Business Owners at the beginning of the project • (Scope definition) • Identify KEY IMPACT Areas/Deliverables early • Engage your best people throughout the project • Make sure you have the budget to obtain adequate resources • Remain somewhat flexible during the project life • Key - collaboration between IT and business is critical • Develop an effective communication process/mechanism • to address issues (Issue resolutions) • Allot adequate time for End-to-End Testing • Allot adequate time for testing, reconciliation, validation Cingular Wireless

  14. Some Lessons Learned • Mimic a full monthend close process - multiple times - during testing. • Use the business end users for Testing- UAT, CRP, etc. • Don’t disregard the importance of developing strong security access profiles and responsibilities • Do your Research! Make Decisions! And, move on! Celebrate when you’re done! Cingular Wireless

  15. What’s on the Horizon... • Upgrade to 11.5.9 • Project scoping / estimating to begin by end of the month • Merger with AT&T Wireless Cingular Wireless

  16. Questions ? Cingular Wireless

  17. On behalf of Cingular Wireless, Thank You! Cingular Wireless

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