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RTC in the Community in Grampian. Programme Facilitator: Rebekah Tait. RTCC in Grampian. The problem No clear understanding of patient time or staff utilisation in the community Solutions Development of database and workload analysis tools Development of caseload management tool.
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RTC in the CommunityinGrampian Programme Facilitator: Rebekah Tait
RTCC in Grampian The problem No clear understanding of patient time or staff utilisation in the community Solutions Development of database and workload analysis tools Development of caseload management tool
Process – Key Outcomes FOUNDATION PLANNING DELIVERY ACTIVELY MEASURING BENEFITS ENGAGING WITH KEY PARTNERS CONTINUING TO PURSUE IMPROVEMENT
Process – Facilitated steps FOUNDATION PLANNING DELIVERY WEEK: -4 0 4 8 12 16 20 • WBOKCP • So What? Check • SCP • ACPs • Personal management plans • expectations • Measures intro • Waste walk check • Travel map • PSAG • 14D feedback • WOWE measures • Process maps intro + timings. • Variability / wastes / ideas in maps • Action plans • So What? • 14D intro • WOWE • Waste walk & ideas • Website • Establishment & team breakdown • Patient perspective
Key Players • Improvement Lead • Improvement Facilitator • Programme Facilitator • Programme Leader • Executive Leader
Where we are • 150+ community teams undertaking RTCC • 20+ have completed cycle 1 • Aim to have completed 1 cycle of improvement with all community teams by March 2012