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The Manager’s Guide to Promoting Success for First Time Supervisors. presented by: Cynthia Paine AGTS, Inc. For AZ City/County Management Association February 08, 2007 Sedona, AZ. Workshop Purpose.
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The Manager’s Guide to Promoting Success for First Time Supervisors presented by: Cynthia Paine AGTS, Inc. For AZ City/County Management Association February 08, 2007 Sedona, AZ
Workshop Purpose • To provide basic information about what supervisors can do to develop high potential staff for a first-time supervisory position • To provide practical advice on how to support the first time supervisor
Agenda • Grooming and development of high potential staff • Promoting success and supporting first time supervisors
Grooming and Development of High-Potential Staff • Identification/Selection (Pre-Work) • PDP: Professional Development Plan (Roadmap)
Grooming and Development of High-Potential Staff Identification/Selection (Pre-Work) • Clarify the role (charge, lead, supervisor) • Clarify required competencies • Relationship skills • Management skills • Technical skills
Grooming and Development of High-Potential Staff PDP: Professional Development Plan (Roadmap) • Explore for interest • Incorporate PDP in the performance management process • Jointly establish development goals • Provide training on needed skill sets
Promoting Success for First-Time Supervisors First Week: • MVV • Organizational Culture • Organizational Business Metrics • Organizational Chart • Change in Status • Orientation • Training • Sharing
Promoting Success for First-Time Supervisors Ongoing: • Help Them Navigate: Be a Rudder • Shift in Relationships • Sounding board • Style differences • Performance Coaching • Goals: • Develop increasingly trusting and productive relationship • Monitor performance in work outputs
Promoting Success for First-Time Supervisors Ongoing: • Empowerment • Delegation
Promoting Success for First-Time Supervisors Delegation Activity • Why don’t supervisors delegate more? • Worksheet
Championing the New Supervisor • First Week: • Introduction to the team • Introduction to your peers and boss • Frequent ‘touches’ • Ongoing: • Stretch assignments • Visibility • Level of authority • Coaching • Cheerleading • Groom for next promotion
Pertinent Development Experiences • High-Profile Committee chair • Company activities • Task force • Recruitment fairs • Q.I. efforts
My Plan • What has been my approach to identify and promote/support first-time supervisors? • Is this serving my company well? Serving my professional goals/needs? • What might I consider doing differently/more of/less of going forward?