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FORECASTING AUSTRALIA’S TOURISM FUTURE. SATIC Tourism Conference By Dr Leo Jago Chief Economist & GM 29 May 2014. Presentation Overview. Tourism – the state of play Tourism – forecasts Megatrends (CSIRO Futures) Summary of key tourism drivers. Global Tourism Statistics (UNWTO).
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FORECASTING AUSTRALIA’S TOURISM FUTURE SATIC Tourism Conference ByDr Leo Jago Chief Economist & GM 29 May 2014
Presentation Overview • Tourism – the state of play • Tourism – forecasts • Megatrends (CSIRO Futures) • Summary of key tourism drivers
Global Tourism Statistics (UNWTO) • International tourism arrivals in 2013 : 1.1 billion • Annual growth of 4% expected to continue • Predicted arrivals for 2030 of 1.8 billion • Tourism export earnings in 2012 : USD 1.3 trillion • Accounted for 9% global GDP in 2012 • Generated 9% of total employment in 2012
South Australian Tourism Figures (YE Dec 2013) * Excludes pre-paid expenses
International Visitor Dispersal Nights outside capital cities, GC & TNQ YE December 2013
Increasing Visitors to South Australia from UK, US & Europe • 53% could name a location in SA unprompted • Adelaide 49% • Kangaroo Island 10% • Barossa 5% • Respondents believed SA: • Has unique attractions • Just seems too far away • Is vast and empty compared to other places in Australia
Main Reason for not Selecting South Australia in Planning the Trip • Not enough time in trip to include • Too expensive • Other destinations more appealing • Plan to visit in the future
Key Influences on Chinese Visitor Satisfaction • Attractions, especially nature based • Value for money • Good shopping • Good quality food, Western and Chinese • Chinese language services Source: Tourism Research Australia’s: Chinese Visitor Satisfaction Research January 2014
South Australia has what China Wants • World class beauty and natural environments • A safe and secure destination • Good food, wine, local cuisine and produce • Friendly and open citizens, hospitality • Native or cultural heritage • Kangaroo Island, whale/dolphin watching Source: Tourism Australia’s: Understanding the Chinese Consumer June 2013
Tools to Help You www.tra.gov.au Asia Focus
Mega-trends Impacting Tourism Over Next 20 Years(Prepared by CSIRO Futures for Queensland)
1. The Orient Express • The generation of wealth is moving east
1. The Orient Express • Over 1 billion people in Asia will transition out of poverty into the middle income bracket in coming decades • China will dominate this trend • Chinese tourists prefer historical & cultural sites rather than just natural scenery • Like to incorporate visits to museum, art shows or watch sport during holiday • Countries throughout Asia are investing heavily in tourism so there is much competition
2. A Natural Advantage • Impact of climate change • Australia has world class natural assets • Nature is still Australia’s drawcard with tourists • Increased urbanisation is likely to increase the desire for nature
3. Great Expectations • Moving upwards through Maslow’s Hierarchy • As incomes rise, people move from consuming materials to consuming experiences • An increasing desire for authentic experiences • The tourist doesn’t want to be a tourist • VFR is important especially for domestic tourism & forecast to rise
4. Bolts From The Blue • Tourism is highly sensitive to extreme events • Climate change brings more extreme weather events • Increased human mobility is elevating the risk of infectious diseases
4. Bolts From The Blue • Increased uncertainty increases the popularity of domestic holidays • Australia is a relatively safe tourist destination • Australia’s safety ranked more highly by past visitors
5. Digital Whispers • Internet usage continues to grow • Increased internet usage on smartphones • IT will continue to change how tourists access and use information • The changing role of the travel agent • Greater information flows between travellers
5. Digital Whispers • The popularity of user-generated content in travel • More bookings are made online • Virtual experiences are not replacing actual experiences yet • A virtual experience may increase the intention to visit • Despite IT, there is the expectation for face-to-face interaction • For some there is too much IT and people want to disconnect
6. On The Move • Trade leads to travel • Global trade to increase by nearly 75% by 2025 • Strong trading ties with Asia • Growth in multi-purpose trips • Education exports (22% of students in 2009) • Rise of medical tourism
6. On The Move • Aviation access is critical • Air ticket prices also important • The world’s citizens are becoming more mobile • High speed rail more popular • Cruise ships on the rise
7. The Lucky Country • Australia rode the GFC better than most • Overseas holidays getting cheaper • Outbound tourism for Australians is on the rise • Australian tourism seen to be high cost globally • Lack of investment in domestic tourism product could hold back local potential • Ageing population means Baby Boomers form a key market
Defining Characteristics Arising From Merging of the Megatrends • Safe and secure • Clean • Green • Friendly and authentic • Value South Australia performs well on most of these dimensions
Domestic Tourism – Key Drivers • Safety and security • Value for money • Picturesque natural environments • Key attractions • Natural landmarks • Heritage sites • Historical landmarks • Food and wine experiences • Especially in natural settings
Domestic Tourism Issues • Outbound tourism growing strongly • Aspirational • Broader product range • Better value • Lack of awareness of Australian product • Domestic travel helps unite families • Offering must suit all family members • VFR continues to grow • Weekend breaks continue to be popular • Challenge is to move them outside peak periods
South Australia • Great natural environments • Wide range of natural and heritage attractions • Excellent food and wine • Good driving location BUT • Low levels of awareness • Limited access
www.tra.gov.au Go to for accessible research for industry and government.