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Dr. Christoph Kaletka & Dr. Bastian Pelka

Dr. Christoph Kaletka & Dr. Bastian Pelka. A new Job profile: E-Facilitators Functional Hybrids between ICT Teaching and Community Management. Starting with Realities: European need for eInclusion. Eurostat 2012 : ICT coverage in Europe is well developed Coverage , access , usage

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Dr. Christoph Kaletka & Dr. Bastian Pelka

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  1. Dr. Christoph Kaletka & Dr. Bastian Pelka A new Job profile: E-FacilitatorsFunctional Hybrids between ICT Teaching and Community Management

  2. Starting with Realities: European need for eInclusion • Eurostat 2012: ICT coverage in Europe is well developed • Coverage, access, usage • EC Digital Agenda Scoreboard 2011: lack of usage • Education gap, generation gap, gender gap • Bourdieu’s Capital theory seems to forecast widening gaps • Raisingneedfor an integratedeInclusionstrategy • Change of ICT policyoverthe last decade: fromaccesstousage • policyframeworkforinformationsociety i2020, • Riga Declaration on ICT forinclusive Europe 2006, • Digital Agenda for Europe 2010

  3. A source for eInclusion: Blended learning spaces • Variety of Blended Environments and Spaces: public libraries, educational, cultural or welfare centres, telecentres, public internet points (PICs) • Providers of ICT access and social integration • Learning environment for disadvantages target groups • Playing a key role in local societies, in towns, small villages, deprived metropolitan areas • Becoming a reference point for the development of social cohesion and community building

  4. A source for eInclusion: Blended learning spaces • Blendedlearningapproach: • Use ICT / socialmediapedagogically („fromteachingtolearning“) • Disadvantagedtargetgroupsneed offline supportstructures • Usingtelecentres, internetcafes, culturalcentresandlibrariesforeInclusionapproach • Providing trainingforfacilitators • Socialinnovationapproach • investigating on thesociallayerofinnovation (paradigmshift) • Socialmediaassocialinnovation (usergeneratedcontent), but also placeofinnovation

  5. Key challenge: professionalisation of intermediaries

  6. Project strand, LLP 2009……………..2010…………….2011……………2012………………..2013…………..2014….. Telecentre learning Content Job skills ICT Skills Source: „KC4all“, Grundtvig Job profile: eFacilitator Job skills ICT Skills Source: „vet4e-I“, LdV Community management Elderly Youth ICT skills recognition Source: „eScouts“, LdV Transfer Sustainability Transfer to other countries Source: „Trans eFacilitator“, LdV Professio-nalisation HR Knowlegde Management recognition Source: „…“

  7. Perspectives and lessons learned (1) • ICT / socialmediahavethe potential tobridgegaps • Accessibility + userempowerment (usergeneratedcontent) • Activation (political & culturalparticipation, employability) • ICT / socialmediahavetobeembedded in offline supportstructureswithlowbarriers • Pedagogics • Organisational level • Regional level • Thereisneedfor a professional profiletotacklethesetasks • Thereisneedforfurtherdevelopmentofcompetences

  8. The eFacilitator profile • The profile is closer to social work than ICT teaching • Relevance of easy, low level ICT (Internet, social media, chat) • High demand for target group knowledge, motivation • High demand for job skills knowledge • Innovation: Combination of ICT + Job skills + community building • Taking advantage of PIC/library/etc. infrastructure

  9. Outlook • Challenge: Recognition of profiles • Ongoing in six European countries • Vocational or higher education pathway? • Challenge: labour market studies • Challenge: provide sustainability and quality, approach: further professionalization by knowledge management (“Academy”)

  10. Thank you !

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