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Barnet LINk & Barnet Healthwatch

Barnet LINk & Barnet Healthwatch. THE WAY AHEAD. WHAT IS A LINK?. Group of individuals & community groups acting together as an independent Local Involvement Network to improve health & social care services.

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Barnet LINk & Barnet Healthwatch

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  1. Barnet LINk& Barnet Healthwatch THE WAY AHEAD

  2. WHAT IS A LINK? • Group of individuals & community groups acting together as an independent Local Involvement Network to improve health & social care services. • Barnet LINk is supported by a small ‘Host’ staff team in CommUNITY Barnet, funded by the London Borough of Barnet.

  3. WHAT DOES A LINK DO? • Find out what local people like or dislike about local health & social care services. • Feed in the information to those who plan & run the services • Form recommendations for better services that reflect the local needs • Follow up on recommendations.

  4. LINks have legal rights: To information from health & social care providers/planners with right to response To ‘enter & view’ facilities to view services with right toresponse to recommendations To make reports & recommendations based on findings with right to response. To refer issues of concern to Barnet scrutiny committee with right to response DOES A LINK HAVE ANY TEETH?

  5. ‘ENTER & VIEW’ Visits to health/adult social care premises to: • Find out service users’ views & experiences • Check out standards of care & environment • Recommend improvements

  6. CHANGES AHEAD – GOVERNMENT PLANS • Change the LINK into Local Healthwatch • Set up Healthwatch England • All Local Healthwatches to work with & be advised by Healthwatch England • Systematic monitoring of Local Healthwatch findings to influence national planning of services • Healthwatch England to act nationally on what Local Healthwatch finds out & speak out for patients at government level

  7. LOCAL HEALTHWATCH AS LINK + Local Healthwatch will have all the roles & powers of LINk plus new roles: • Advising local people about services & their choices (NHS Constitution) • Reporting on their local findings to Healthwatch England (HWE) • Recommending special investigations by national health & social care Regulator (Care Quality Commission) if needed

  8. FROM BARNET LINK TO BARNET HEALTHWATCH Action plan to get ready for Healthwatch • Training on Enter & View • Work on 2 issues (1 each health/social care) with new & existing members • LINk Governance review • Publicise the LINk • Work with GPs & others on NHS reforms

  9. WHAT HAPPENS NEXT? • LINK will set up 2 Task & Finish Groups • 1 for each of 2 top issues • Groups will • be supported by CommUNITY Barnet • meet every few weeks • finish in 3-6 months depending on topic :

  10. The Task • Find out views & experiences of service users/patients • Visit the service • Find out how Barnet service performs compared to rest of the country • Prepare a Report from findings & recommend improvements • Follow up with service provider who must respond to recommendations.

  11. TYPES OF HEALTH SERVICES 1 • ‘PRIMARY CARE’ GPs, Dentists, Pharmacists Opticians • ‘COMMUNITY SERVICES’ District Nurses, Health Visitors, Midwives, Dieticians, Speech Therapists, Physiotherapists, Family Planning, Wheelchair Services, Drug & Alcohol services • ‘HOSPITAL SERVICES’ local district hospitals covering all types of care inc. maternity & specialist hospitals e.g. Great Ormond St. ‘

  12. TYPES OF HEALTH SERVICES 2 • AMBULANCE SERVICES’ emergency ambulance services (London Ambulance Service) & Patient Transport services. • ‘MENTAL HEALTH SERVICES’ community mental health teams, primary care mental health workers, crisis services, psychiatrists, psychologists,, outreach workers & care of people admitted to mental health units • ‘LEARNING DISABILITY SERVICES’ health support & health treatment for people with learning disability (e.g. autism)

  13. SOCIAL CARE For vulnerable people e.g. Young People, Older people, carers, people with a physical disability, learning disability, dementia, eating disorder, other mental health problem or who People who misusedrug or alcohol

  14. TYPES OF SOCIAL CARE • CARE HOMES • PAID CARERS AND SUPPORT AT HOME • CARER SUPPORT (Respite care at home or outside the home) • DAY CENTRES

  15. GROUP WORK • What do you think needs improving in Barnet’s NHS? • What do you think needs investigating in Barnet’s NHS? • What do you think needs improving in Barnet’s social care? • What do you think needs investigating in Barnet’s social care?

  16. INVITATION TO YOU….

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