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Blogs, Wikis, and Web Communities. Interlab 2003 November 5-7, 2003 Tracy R. Walker Sandia National Laboratories. Sandia is a multiprogram laboratory operated by Sandia Corporation, a Lockheed Martin Company, for the United States Department of Energy under contract DE-AC04-94AL85000.
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Blogs, Wikis, and Web Communities Interlab 2003 November 5-7, 2003 Tracy R. Walker Sandia National Laboratories Sandia is a multiprogram laboratory operated by Sandia Corporation, a Lockheed Martin Company,for the United States Department of Energy under contract DE-AC04-94AL85000.
Use the correct tools • Incorrect tool usage symptoms: • “That’s great, but can it do . . .” • “Bring me another rock.” • “When all you have is a hammer, everything is a nail.”
Interpersonal Communication Solution Space Phone Letter Distant “Apart” Fax IRChat DropZone/ File Sharing Email Physical Proximity Phone-Voice Mail White Board Shared Application Electronic Meeting Just About Anything Meeting Memo Close “Together” Time Synchronization Immediate “Now” Delayable “Whenever”
Most Vital Business Value Test When the concept of information sharing becomes more important than the technology that enables it.
Blogs (Weblogs) Web Journal • Selling points: • Ease of use • Different from group orientation of bulletin boards and discussion threads • Less disruptive than E-mail • Empower the individual – They get credit for their ideas. • Warnings: • Time sink, Vast amount of drivel, • One sided knowledge burp
Blog Demo • Chief Browserist Blog at Sandia • Jeff White
Blog Resources • www.slashdot.org • Samplers: • Doc Searls – doc.weblogs.com • Tools • www.userland.com • www.movabletype.com • www.blogger.com
Wiki An informal set of linked web pages with completely open access • Wiki-Wiki Web – “Quick” in Hawaiian. • Selling points: • “Group think” website • No special tools • Living mirror of your organization • Warnings: • Unethical editing • Anonymity and Pseudonymity with Untraceability
Wiki Demo www.wikipedia.org • Largest wiki on the web • 152K encylopedia articles • Wiktionary, Wikibooks, Wikiquote
Wiki Resources • www.usemod.com/cgi-bin/wiki.pl?WhatIsaWiki • c2.com/cgi/wiki?WikiWikiWeb • www.wikipedia.org • Uses: • Incubator for new ideas • Common knowledge store (e.g. Sys Admins) • Editorial review
Web Communities • Specialized sites with common interests • Selling points: • Greater than a ‘good’ site • Create a sense of belonging. • Specialized resources • Warnings: • Tool limited • Be prepared to improvise
Community Principles • Define the purpose • Member extensible gathering places • Member profiles that evolve • Promote Leadership and hosting • Clear yet flexible code of conduct • Accommodate a range of rules Webtechniques.com
Community Principles (cont.) • Facilitate Member-created subgroups • Organize and promote cyclic events • Integrating with the real world Webtechniques.com
Community Demo • Intern Island – http://education.ca.sandia.gov • Sandia California Summer Intern Community