1 / 13

Volunteer Survey Result

Volunteer Survey Result. Toronto City Mission 2011 - 2012. Methodology. Surveyed 51 Volunteers. Age. University. High School. Demographic Summary. 75 % of the volunteers are 30 and under

sonya-holden
Download Presentation

Volunteer Survey Result

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Volunteer Survey Result Toronto City Mission 2011 - 2012

  2. Methodology Surveyed 51 Volunteers

  3. Age University High School

  4. Demographic Summary • 75 % of the volunteers are 30 and under • This age group tends to be highly transient (school, work and etc)  high volunteer turnover rate • This age group also represent high tech/ internet usage • Brand survey : least known among the 18 – 25 age group (17%)

  5. Volunteer turnover

  6. Turnover summary • We have a lot of new volunteers. • 47 % the volunteers are new (1 year or under) • This mean that ½ of the volunteer next year are new • Our total # of volunteers didn’t increase significantly HIGH volunteer turnover rate. • Given the volunteer turnover rate / age, should we focus on: • Volunteer retention –cohesion, care, skill building….. OR • Volunteer recruitment – sharing stories, speaking

  7. How did you first hear about TCM?

  8. First impression - Summary • Church remains the primary source where people learn about TCM • Word of mouth is powerful – our greatest source • Goal: Increase recognition by 20% (Urban Promise) • Assume person has 100 friends to share with: ~ 20 staffs / year long interns  2000 ~ 150 volunteers  15000 ~ ??? mission team How can we equip our volunteers / interns to share the story of TCM among their friends?

  9. Start volunteering

  10. Motivation - summary • Wanting to make a contribution to the community is the highest motivation for starting volunteering. • Friends are useful  - Around ½ our volunteer started because a friend highly recommended TCM • People are looking to serve rather than to grow (develop skills, gain new skill, meet new people)

  11. Continue to volunteer

  12. Motivation - Summary • “I find meaning in the volunteering experience” • Greatest influence to continue volunteer • Yet fulfillment dimension is the greatest drop • “I have seen stories of transformation” • Lowest influence • Therefore : meaning ≠ transformation • Invest in relationship: • ½ the volunteers continue because of the kids • < ¼ of the volunteers feels connected to the staffs

More Related