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ČSOB Pojišťovna

ČSOB Pojišťovna. 19 April , 2004. Jeroen van Leeuwen Chief Executive Officer. INSURANCE MARKET DEVELOPMENT IN 2000-2006 Czech republic. Total written premium (EUR billion). Total written premium / GDP was 4% in 2002 compared to 8.6% in EU Life insurance - approximately 11% growth

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ČSOB Pojišťovna

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  1. ČSOBPojišťovna 19 April, 2004 Jeroen van Leeuwen Chief Executive Officer

  2. INSURANCE MARKET DEVELOPMENT IN 2000-2006 Czech republic Total written premium (EUR billion) • Total written premium / GDP was 4% in 2002 compared to 8.6% in EU • Life insurance - approximately 11% growth • Non-life insurance - approximately 10% growth • Total - approximately 10% growth *) prediction Source: ČSOBPojišťovna

  3. INSURANCE MARKET STRUCTURECzech Republic By total written premium (CZK billion) LIFE INSURANCE NON-LIFE INSURANCE Market Share* 33% 13% 11% 10% 8% Market share* 37% 29% 12% 6% 4% 2002 2003 5th 5th ČSOB Pojišťovna is in the fifth position on the total Czech insurance market with 5,8% market share in 2003, being the fifth in both life andnon-life insurance markets. *) market share as at the 31 December 2003 **) figures of 2003 inclusive of non-life insurance of Pojišťovna ČS Source: Czech Insurance Association

  4. FINANCIAL DATAČSOB Pojišťovna 2001 2002 2003 P2004 EUR million (CAS) NON-LIFE TECHNICAL ACCOUNT Gross premium written 86 85 87 92 Earned premiums, net 36 44 62 75 Claims paid, gross amount -60 -82 -75 -67 Claims paid, net -26 -37 -46 -54 Result of property/casualty technical account -6 -2 -5 -1 LIFE TECHNICAL ACCOUNT Gross premium written 98 106 99 112 Earned premiums, net: 98 106 99 112 Claims paid -50 -50 -49 -53 Claims paid, net -49 -50 - 49 -53 Result of life technical account 1 -2 0 6 PROFIT FOR THE YEAR 1 -5 -2 3 TECHNICAL PROVISIONS 310 372 426 TECHNICAL PROVISIONS 310 372 426 Source: ČSOBPojišťovna

  5. MEDIUM-TERM BUSINESS & FINANCIAL GOALSČSOB Pojišťovna 2003 P2004 18.6 77.4 105.2 1.19 2.03 0 -5,2 -2,3 14.3 92.6 101.7 N/A N/A 5,7 -1,2 2,9 Expense ratio net (Life; in %) Combined ratio gross(Non-life; in %) Combined ratio net(Non-life; in %) Solvency ratio (Life) Solvency ratio (Non-life) Profit (Life; EURmilion) Profit (Non-life; EURmilion) Profit (Total; EURmilion)

  6. MEDIUM-TERM DIRECTIONČSOB Pojišťovna 2003 2004* 2005* 2006* Percent (%) 10.6 5.5 7.5 8.0 4.4 5.8 8.6 4.3 6.0 9.6 4.6 6.5 Market share (Life; in %) Market share (Non-life; in %) Market share (Total; in %) *) Prediction of ČSOB Pojišťovna

  7. DISTRIBUTION CHANNELSČSOB Pojišťovna Internal channel 40 % (450 exclusive agents) External channel 39 % (multi-agents and brokers) ČSOB bank21 % Internet (travel insurance) 0,01 % Strategy for future: retain position in external distribution, increase market share through internal channels including the bank.

  8. MEDIUM-TERM BUSINESS DIRECTION & ISSUESČSOB Pojišťovna • GENERAL • Expand tied agent distribution network in respect of quantity & quality • Develop referral business between the bank and agents • Significantly support over-the-counter sales of bancassurance products • NON-LIFE SPECIFICS • Packages • Increase share of SME and retail in total business • LIFE SPECIFICS • Universal life insurance products for agents • Introduce plugged-in products for the bank

  9. BANCASSURANCEČSOB Pojišťovna • Room for growth in the Czech market is within bancassurance • All three main banks are active in bancassurance • CSOB is the only one that wishes to develop both life and non-life

  10. BANCASSURANCEČSOB Pojišťovna • PRODUCTS: • Individual travel insurance • insurance against risk of accident or sudden illness • possibility to conclude additional accident, baggage, liability or trip cancellation insurance • Card travel insurance • travel insurance for cardholders and their relatives • Consumer credits insurance • Life insurance • capital – guaranteed and unit-linked • regular premium and single premium

  11. BANCASSURANCEČSOB Pojišťovna RESULTS 2003 - INDIVIDUAL TRAVEL INSURANCE: 2002 2003 03 / 02 RESULTS 2003 - CARD TRAVEL INSURANCE: 2002 2003 03 / 02

  12. BANCASSURANCEČSOB Pojišťovna RESULTS 2003 - CONSUMER CREDITS INSURANCE Credits # 63 649 Insured credits # 52 909 Annualised premium (in EUR) 632 153 Total cross ratio since the beginning - 83 % (94% on present new business)

  13. BANCASSURANCEČSOB Pojišťovna RESULTS 2003 - LIFE INSURANCE (number of contracts) 2002 2003 RESULTS 2003 - LIFE INSURANCE (premium – in EUR thousands) 2002 2003

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