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An orientation to logic models for quality, outcomes, and system improvement. This presentation took place in Long Beach, CA on April 24, 2017, and was developed by NY OCFS. Step 1: Improve this! The presentation covers topics such as defining assets and areas needing improvement, observing performance on key measures, and establishing priorities.
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On the Road to Success:How Will We Know We’ve Arrived?An Orientation to Logic Models Daniel Webster & Jay Bell Quality, Outcomes and System Improvement Circle Long Beach, CA April 24, 2017
Step 1 : IMPROVE THIS !!!
We have noted that: We believe it is because: So we plan to: Which will result in: Logic Model Logic Model: Digging Deeper – More Detail Hypothesis Statement: A High Level Cause And Effect Statement Outputs Long-Term Outcomes & Impact Resources & Inputs Activities Short-Term Outcomes
Where are we now? • Define assets, strengths & areas needing improvement • Observe performance on key measures: review trends and patterns • Establish priorities by considering: mandates, greatest areas of need/opportunity for impact etc… • Explain/Explore key underlying factors: both internal and external • Consider subpopulations: is performance different by age? Race? Maltreatment type? Placement type? We have noted that: We believe it is because: So we plan to: Which will result in: Logic Model Logic Model: Digging Deeper – More Detail Hypothesis Statement: A High Level Cause And Effect Statement Outputs Long-Term Outcomes & Impact Resources & Inputs Activities Short-Term Outcomes
What will we do to address the issue? • Strategies should align with the strengths and needs. What activities are supporting good performance? What are the barriers? • When planning, consider: What do you control? Where do you need to partner or advocate? Should change focus on process, quality, capacity? • Training • Programs/Services • Policies/practices We have noted that: We believe it is because: So we plan to: Which will result in: Logic Model Hypothesis Statement: A High Level Cause And Effect Statement Outputs Long Term Outcomes & Impact Resources & Inputs Activities Short term outcomes
How do we know that the strategy was implemented as planned? What are our timeframes? • Examples of outputs: Often a count (and percent) • # of people trained • # of clients served • # of referrals • # of meetings held We have noted that: We believe it is because: So we plan to: Which will result in: Logic Model Hypothesis Statement: A High Level Cause And Effect Statement Resources & Inputs Activities Outputs Short Term Outcomes Long Term Outcomes & Impact
How will we know we are heading in the right direction? • Short Term outcomes can be expected to change relatively quickly. • Examples of measurable improvements: • Improve diligent search and engagement • Improved family engagement in case planning • Greater staff satisfaction and retention • Reduce time to adjudication and disposition, and permanency hearings We have noted that: We believe it is because: So we plan to: Which will result in: Logic Model Logic Model: Digging Deeper – More Detail Hypothesis Statement: A High Level Cause And Effect Statement Outputs Long Term Outcomes & Impact Resources & Inputs Activities Short Term Outcomes
Where do we ultimately want to be? • What are the eventual outcomes, and system impact that we hope to achieve? • Reduce entries into care • Improve likelihood and timeliness of a permanent exit • Reduce re-entry • Improve health, mental health and education indicators • Improved safety, permanency & well-being of children, youth, and families! We have noted that: We believe it is because: So we plan to: Which will result in: Logic Model Hypothesis Statement: A High Level Cause And Effect Statement Outputs Long Term Outcomes & Impact Resources & Inputs Activities Short Term Outcomes
Questions? dwebster@berkeley.edu510.290.6779 CCWIP is a collaboration of the California Department of Social Services and the School of Social Welfare, University of California at Berkeley, and is supported by the California Department of Social Services, the Conrad N. Hilton Foundation, Casey Family Programs, and the Stuart Foundation