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A-HA!! At Last!! Here We Go!!

Team FOHR ( F ocus on O kanagan H IV R esponse) Rapid Fire – September 26, 2012 Presented by: Dr. Heather McDonald. A-HA!! At Last!! Here We Go!!. Senior Management Engaged in Discussions for Potential: Increase in HIV Testing within IHA Program Support Utilizing Nurse Practitioners

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A-HA!! At Last!! Here We Go!!

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  1. Team FOHR(Focus on Okanagan HIV Response)Rapid Fire – September 26, 2012 Presented by: Dr. Heather McDonald

  2. A-HA!! At Last!! Here We Go!! • Senior Management Engaged in Discussions for Potential: • Increase in HIV Testing within IHA • Program Support Utilizing Nurse Practitioners • Self Management Resource/Guide • Identifying Local Resources, Programs & Supports • Connect the Patient back into the Community • Improved Processes & Training • Staff Hired! Summer Vacations Over! • Started the Education/Training of New Staff on Maintaining Patient Database (tracking labs and follow up required) • Identifying & Formalizing Standard Processes • Finalized Patient Care Flow Sheets

  3. Oh-No!! What the?! Ugh!! Challenges… • Staffing • Vacancies & Vacations • Time to Training/Educate New Nursing & Admin Staff • Motivation - Creating and Sustaining “Buy-In” from Team Members (New and Existing) • Patient Engagement • How to Connect Patients to the Team rather than the Individual so that Staffing Changes have less of an Impact on Client Care?

  4. So…What’s the link… ENGAGEMENT of: • Patients • Staff • Senior Management PeopleCreate & Sustain the Change!

  5. NEXT Steps…Reachfor the Stars!!! Update & Expand Our Aim Statement! Continue to Engage Senior Management Nursing Survey (Comfort & Confidence in Providing Care) Patient Survey (Pre/Post Self Management Project) Improved Staff Education/Training Share the Finalized Patient Care Flow Sheets “Go LIVE” with NEW EMR SYSTEMS

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