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CREATING A REAL TRIFECTA!! – Build a Winning Team.

Attend the Howard Green USBLN Conference on October 6-8, 2008 to learn about the top ten reasons for partnering with staffing agencies. Discover the benefits offered to businesses, explore different occupational categories, and debunk common staffing myths. Take advantage of the opportunity to increase the employment opportunities for people with disabilities.

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CREATING A REAL TRIFECTA!! – Build a Winning Team.

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  1. CREATING A REAL TRIFECTA!! – Build a Winning Team. Howard Green USBLN Conference OCTOBER 6-8, 2008

  2. TOP TEN LIST FOR PARTNERING • #10 – 85% OF Fortune 500 companies have existing partnerships to identify, recruit and train workers for their specific hiring needs

  3. Number nine • #9 Job Flexibility …all workers do not have to work 40 hours each week!!!!

  4. Number eight • # 8 Assessments do determine skill levels and aptitude are state of the art.

  5. Number seven • # 7 Refer to # 8---- that is the dreaded four letter word ( TEST) giving you and your customer excellent feedback & appropriate training capabilities/opportunities.

  6. Number 6 • # 6 You will improve efficiency of matching workers to jobs. Job matching is the key to successful placements in any hiring situation.

  7. Number five • # 5 You will be able, with one resource, to expand your base of businesses and job categories available to your customers.

  8. Number four • #4 40% of workers assigned to a job will be hired by the customer in some capacity!

  9. Number three • # 3 The Staffing Industry needs “YOU” as much as “YOU” need them ( Tell me why)

  10. Number two • # 2 You need to move forward with the economic indicators – that is where the hiring is happening!

  11. NUMBER ONE!!!!!!!! • # 1 – It will increase the employment of people with disabilities!!!!!!!!!!

  12. ALL I NEED TO KNOW! • Staffing companies employ some 3 million temporary and contract employees per day & 12 million over a course of a year! • US Bureau of Labor Statistics shows staffing industry will grow faster & add new jobs in coming years than any other industry.

  13. Why is Staffing Industry Growing? • Workforce flexibility! • Workers want it! • Businesses need it! • It is good for the economy!

  14. Benefits offered to businesses • Jobs • Flexibility • Bridge to regular employment • Alternative work arrangements • Training opportunities

  15. IMPORTANCE OF BUILDING A RELATIONSHIP WITH STAFFING • NEW POOL OF LABOR FOR STAFFING INDUSTRY! • OPENS DOORS FOR PEOPLE WITH DISABILITIES WHO NEED OPTIONS FOR WORK! • JOBS, JOBS, JOBS, JOBS, & JOBS!!! • INCREASES EDUCATION OF BUSINESSES ABOUT DISABILITY!

  16. SERVICES FOR JOB SEEKERS • TEMPORARY HELP • TEMPORARY TO PERM HIRE • LONG TERM STAFFING • DIRECT PLACEMENT

  17. OCCUPATIONAL CATEGORIES • HEALTH CARE • INDUSTRIAL • INFORMATIONAL TECHNOLOGY • OFFICE – CLERICAL • PROFESSIONAL – MANAGEMENT • TECHNICAL

  18. SERVICES FOR STAFFING CUSTOMERS (Businesses) • HR CONSULTING • LONG TERM & CONTRACT HELP • MANAGED SERVICES • OUTPLACEMENT • PAYROLLING • RECRUITMENT & PLACEMENT • TEMPORARY HELP • TEMPORARY TO HIRE

  19. OCCUPATIONAL CATEGORIES • HEALTH CARE • INDUSTRIAL • INFORMATIONAL TECHNOLOGY • OFFICE – CLERICAL • PROFESSIONAL – MANAGEMENT • TECHNICAL

  20. STAFFING MYTHS & FACTS • CLIENT/CONSUMER/PERSON WITH A DISABILITY HAS TO PAY FOR SERVICE! • IT IS ONLY TEMPORARY WORK! • THERE ARE NO BENEFITS! • STAFFING AGENCIES WILL AUTOMACTIALLY DECRIMINATE AGAINST THE PERSON WITH A DISABILITY!

  21. STAFFING MYTHS & FACTS • STAFFING AGENCIES HAVE ONLY A FEW JOBS! • STAFFING AGENCIES DO NOT WANT TO WORK WITH REHABILITATION! • STAFFING AGENCIES ARE DISABILITY EXPERTS! • STAFFING AGENCIES ARE ONLY INTERESTED IN THE BUSINESS CUSTOMER!

  22. FACTS STAFFING AGENCIES CHARGE THE BUSINESS CUSTOMER NOT THE APLLICANTS! STAFFING AGENCIES OFFER A VARIETY OF PLACEMENT OPTIONS! STAFFING AGENCIES FOLLOW ADA GUIDELINES

  23. FACTS • STAFFING AGENCIES OFFER GOOD SALARIES AND PROVIDES BENFITS TO THEIR WORKERS! • STAFFING AGENCIES NEED TO IDENTIFY MORE SOURCES OF LABOR AND ARE WILLING TO FORM PARTNERSHIPS WITH REHBAILITATION PROGRAMS!

  24. FACTS • STAFFING AGENCIES NEED A PUBLIC PARTNER TO BE THEIR DISABILITY EXPERT AND ASSIST WITH QUESTIONS FROM END USERS! • STAFFING AGENCIES HAVE MANY CONTRACTS WITH A VARIETY OF JOB OPPORTUNITIES AND SKILL LEVELS! • STAFFING AGENCIES HAVE TO BE CONCERNED WITH BOTH CUSTOMERS!

  25. FACTS • JOBS • 2.9 MILLION PEOPLE PER DAY ARE EMPLOYED BY STAFFING COMPANIES. • 12 MILLION TEMPORARY & CONTRACT EMPLOYEES ARE HIRED OVER A PERIOD OF A YEAR. • 79% OF STAFFING EMPLOYEES WORK FULL TIME- VIRTUALLY THE SAME AS OTHERS IN WORKFORCE.

  26. FACTS • FLEXIBILITY • PEOPLE CAN CHOOSE WHEN, WHERE, AND HOW THEY WANT TO WORK. • 66% OF STAFFING EMPLOYEES SAY FLEXIBLE WORK TIME IS IMPORTANT. • 64% OF STAFFING EMPLOYEES REPORT THAT THEIR WORK GIVES THEM THE SCHEDULING FLEXIBILITY & THE TIME FOR FAMILY.

  27. FACT • BRIDGE • TEMPORARY AND CONTRACT WORK PROVIDES A BRIDGE TO PERMANENT EMPLOYMENT. PEOPLE CAN TRY OUT AN EMPLOYER AND SHOWCASE THEIR SKILLS FOR A PERMANENT JOB. • 88% SAY TEMPORAY OR CONTRACT WORK MAKES THEM MORE EMPLOYABLE • 77% OF STAFFING EMPLOYEES AND 80% OF STAFFING CLIENTS SAY IT IS A GREAT WAY TO BECOME PERMANENT WORKERS

  28. FACT • CHOICE • 67% OF STAFFING EMPLOYEES SAY CHOICE OF ASSIGNEMENTS WAS AN IMPORTANT FACTOR IN JOB DECISION. • 23% OF STAFFING EMPLOYEES HAVE LITTLE OR NO INTEREST ON PERMANENT JOB • 33% SAY THEY WORK FOR A STAFFING COMPANY BECAUSE THEY LIKE THE DIVERSITY AND CHALLENGE OF DIFFERENT JOBS.

  29. FACT • TRAINING • THE STAFFING INDUSTRY PROVIDES FREE TRAINING FOR MILLIONS OF TEMPORARY WORKERS & CONTRACT EMPLOYEES. • 90% OF STAFFING COMPANIES PROVIDE FREE TRAINING. • 65% OF STAFFING EMPLOYEES SAY THEY DEVELOPED NEW OR IMPROVED SKILLS THROUGH THEIR ASSIGNMENTS.

  30. REHABILITATION CONCERNS & ISSUES • CONFIDENTIALITY • TRUST • COMPETITION • JARGON • USING CRP’S FOR COORDINATING SERVICES WITH STAFFING COMPANY • CLOSURES

  31. STAFFING COMPANY CONCERNS & ISSUES • CONFIDENTIALITY • COMMUNICATION • DISCLOSURE • UNDERSTANDING JOB COACHING • WORKING WITH END USERS (BUSINESS CUSTOMERS)

  32. BUILDING RELATIONSHIP TIPS • DIALOGUE ( NETWORKING & TALKING) • QUALITY OF SERVICES • FRIENDSHIP & TRUST • RELATIONSHIP • VALUE

  33. COMMUNICATION & REFERRAL TIPS • DEVELOP A TOOL TO USE FOR COMMUNICATION AND TRACKING REFRRALS AND OUTCOMES • SPEND TIME IN STAFFING OFFICES • LEARN STAFFING AGENCIES INTAKE AND ASSESSMENT PROCESS • INQUIRE ABOUT JOINT MEETINGS WITH STAFFING AGENCIES END USERS.

  34. COMMUNICATION & REFERRAL TIPS • OFFER TO DO IN-SERVICE TRAINING ON ROLE AND FUNCTION OF A JOB COACH • OFFER TO DO IN-SERVICE ON DISABILITY AWARENESS FOR STAFFING AGENCIES BUSINESS CUSTOMERS. • FOLLOW-UP ON REFERRALS

  35. EXAMPLE OF PILOT PROGRAM • PREVIOUS PROJECTS WITH MANPOWER! • DEMONSTRATION PROJECT AND RESEARCH BASED • NEW INITIATIVE WITH STATE GOVERNMENT!

  36. Promoting Partnerships and Employment for Virginians with Disabilities Funded by the Virginia Board for People with Disabilities http://www.worksupport.com/projects/project.cfm/26

  37. Partners for State Initiative • Virginia Commonwealth University RRTC • Department of Rehabilitative Services (DRS) • Department for the Blind and Vision Impaired (DBVI) • State Community Rehabilitation Programs (CRPs) • State Approved Staffing Agencies • State Department of Human Resource Management (DHRM) • Other state agencies – VEC & one stop career centers & MHMRDDA (VCU-RRTC, 2008)

  38. Purpose of the Grant • To educate state staffing companies on resources to assist in recruiting and hiring people with disabilities. • To educate rehabilitation programs and agencies on benefits of developing relationships with state approved staffing companies. (VCU-RRTC, 2008)

  39. Purpose of Grant • To develop products such as web site, technical assistance materials, desktop guide plus an Executive Order from Governor to assist partners. • To provide training to partners (on-site training and web cast productions) • To employ a minimum of 20 individuals in state employment. • To educate state agencies’ HR personnel. (VCU-RRTC, 2008)

  40. Executive Directive 8 (2007) • Expand existing efforts for recruiting, accommodating, retaining and advancing people with disabilities for positions available in state government • Encourage participation in training offered by the Department of Human Resource Management. • Examine existing practices • recruitment efforts, • interviewing criteria, • testing procedures and • resources to assist in accommodating workers with disabilities. • Must report to the Secretary of Administration yearly (see handout) (VCU-RRTC, 2008)

  41. Trainings • Web Casts • Job Coaching - What is it and How does It Affect Businesses and State Agencies?  • 233 participants • Promoting Partnerships & Employment for People with Disabilities in State Government  • 315 participants • Assistive Technology & Rehabilitation Engineering • 265 participants • Talking with First Line Managers who Hire People with Disabilities • July 23rd • Online Seminars • Disability Awareness HR Management Online Seminar • Over 275 participants in last 12 months (VCU-RRTC, 2008)

  42. Trainings • Face to Face Events • Regional Meet and Greet Orientation trainings • Opening New Doors training • In 1st year: 2 half day trainings • In 2nd year: 2 full day trainings • DHRM State Conference Session • “Looking Beyond the Traditional Workforce:  Recruiting and Hiring People with Disabilities” • Rehab Engineer Showcase Demonstration (VCU-RRTC, 2008)

  43. Referral Process: ESO’s, CRP’s, DRS • STEP 1: Complete the online Referral Form. http://www.worksupport.com/partnership/index.cfm • STEP 2: Select which Staffing Agency offices to submit the information. • STEP 3: Click “Submit” at the bottom of the form. • STEP 4: Either the referring agency or the job seeker will receive a phone call from a Staffing Specialist.

  44. Referral Process: Staffing Agencies • Step 1: Receive a Referral via email • Step 2: Check to see if the person is already registered • Step 3: Make a Phone Call • Step 4: Intake/Interview • Step 5: Create a File • Step 6: Maintaining Contact is up to the customer • Step 7: Placement Tracking • Placements are submitted to VCU-RRTC quarterly using the Placement Tracking form (VCU-RRTC, 2008)

  45. Employment through the Project • 35 Positions Offered • 25 Positions Accepted to Date • Virginia Employment Commission • Virginia Housing Development Authority • Virginia Department of Transportation • Virginia Department of the Treasury • Virginia Health Department • Norfolk State University • Old Dominion University (VCU-RRTC, 2008)

  46. STAFFING PARTNERS APPROVE BY VIRGINIA TO SOURCE JOB WITH STATE AGENCIES • CALIPER • ABACUS • MAXIM HEALTH ( one of 8 approved by state of Virginia

  47. QUESTIONS & ANSWERS • WHERE DO WE GO FROM HERE? • HOW CAN IT BE REPLICATED? • IS IT COSTLY? • WHAT IS THE BIGGEST ISSUE FACED?

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