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Housing LIN Glamorous Sheltered Housing

Housing LIN Glamorous Sheltered Housing. 11.3.16. Discussion points. Introducing Connected Care and Connected Health – Kevin Alderson Glamorous Sheltered Housing - Ian Pattinson, Development Project Manager (Co-Design) - Commercial Services, Central & Cecil New Housing LIN resource.

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Housing LIN Glamorous Sheltered Housing

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  1. Housing LINGlamorous Sheltered Housing 11.3.16

  2. Discussion points • Introducing Connected Care and Connected Health – Kevin Alderson • Glamorous Sheltered Housing - Ian Pattinson, Development Project Manager (Co-Design) - Commercial Services, Central & Cecil • New Housing LIN resource

  3. Unleashing the power of digital communications http://uk.tunstall.com/digitaljourney New services IP telephony WiFi Apps Touchscreen internet access Digital inclusion Concurrent calls Increased system resilience Enhanced resident experience Video door entry Fully digital Communicall Vi IP • First IP based solution for retirement living • Offers safety and security plus • Platform for the future service provision • Start of digital (IP) service journey • Provides an enhanced • resident experience • Supports digital • inclusion Analogue & digital services Electronic noticeboard Information kiosk myworld Active health management Communicall Vi Alarm calls Door entry Telecare Telehealth Lone worker All analogue

  4. Ian Pattinson Development Project Manager

  5. C&C Who we are Dora House What we are doing Co-Design How we are doing it and what we learned

  6. Central and Cecil is a not for profit registered provider, that has offered housing care and support to vulnerable people for nearly 90 years which includes; • Frail older people requiring personal care or care with nursing • People living with dementia • Active older people living in sheltered and extra care housing • Men and women facing homelessness • People with mental health support needs • Started developing onsite in 2015

  7. “We have ambitious plans that will challenge and raise expectations of our new homes. We value and appreciate our aspirational age as a time to fulfil ambitions, dreams and desires and our buildings will be designed to support residents to have a fulfilled life.”

  8. Design Aspirations • Challenging norms of over 55s housing - reframing older age as a time of aspiration • Glamorous and functional homes , tailored by individuals • Contemporary facilities that lift the spirit • Adaptable building design - cluster model • Cluster specialisms – if needed now or in the future • Care ready with specialist care feasible right in the heart of the community • Tenure unspecific

  9. Development Ridgmount Apartments Wimbledon

  10. Co-Design • Balanced power relationships • Skill recognition • Design partnerships • Honest dialogue • Information sharing • Solution focussed disagreement • Trust & respect

  11. Dora House

  12. Dora House • Built in 1969 , traditional Sheltered Housing • 159 bedsits 36sqm & 45 1-bed flats 45sqm • Mix of ages and vulnerabilities • Does not meet expectations or aspirations • Space • Accessibility • Energy efficiency • Under developed site • Highly desirable and valued location

  13. Dora House

  14. Dora House - Redevelopment • Complete knock down and rebuild • Funded through partial sale of the site for private development • Full relocation of residents over a year period (Oct 2014-Dec 2015) • New building ready 2018

  15. Dora House - Redevelopment • What we achieved; • Accommodation • 156 new homes • 1 and 2 bedrooms • Access to outdoor space • Flexible clusters

  16. Dora House - Redevelopment • Large communal facilities • Ground floor lounge leading to a garden • Multiple luxury roof terraces • Flexible spaces for different activities

  17. Dora House - Redevelopment • Cafe facilities • Hairdressers • Laundry • Sensory gardens

  18. Dora House • CO-DESIGN • So how did we do it………?

  19. Dora House – Co-Design • Challenges • Establishing and maintaining a design group • Challenging the perception of contribution • Raising aspirations • Increasing shared knowledge • Staff and consultant buy-in

  20. Dora House – Co-Design • The how; • An early dialogue with all involved • Experienced consultants • Independent resident liaison • Specific project Steering Group • Co-design champion • Co-design budget • Innovative workshops with residents

  21. Dora House – Co-Design Dora Designers Sessions

  22. Dora House – Co-Design • Just some of the sessions; • Communal Layout • Garden Landscaping • Interior Design • Electronics • Bathroom Design • Apartment Layout • Security • Heating

  23. Dora House – Co-Design • Apartment Layout • Residents initial suggestions; • Large open apartments • Access to outside space • Flexibility • Large amounts of storage • Light and open spaces • Key issues • Residents found it hard to understand dimensions of plans

  24. Dora House – Co-Design • Dora Designer session; • We built the apartment in the communal space • CGI electronic walkthrough • 3D based models

  25. Dora House – Co-Design • Key Outcomes • Knock out partition from bedroom to bathroom • Pocket door between bedroom and lounge • Internal kitchens • Partial kitchen division • Large scooter charging area • Bathroom width increased

  26. Dora House – Co-Design • Bathroom Design • Residents suggested; • Boutique hotel feel and quality • Safe design and features • Adaptability but not institutional • Adaptability between bath and wet room choices • Key issues • Residents were unsure of safety features • Lacked trust in what would be provided • Couldn’t visualise the end product

  27. Dora House – Co-Design • Dora Designer session; • Worked with specialist bathroom supplier Motion Spot • Residents worked closely with consultants to develop a show bathroom within the design studio

  28. Dora House – Co-Design • Key Outcomes • Residents could see the quality of products • Additional storage • Innovative future adaptations • Strong glass shower screen • Re-assured of the safety • Improved residents expectations • Plumbing design option for a bath

  29. Dora House – Co-Design • Interior Design • Residents initial suggestions • Safe communal areas • Access to outdoor areas • Flexible layouts • Communal focus point • Dementia Design • Luxury feel • Key issues • Aspiration • Safety • Couldn’t visualise the end product

  30. Dora House – Co-Design • Dora Designer session; • Residents appointed the interior designers with C&C • Produced mood boards as discussion points • Sampled the furniture for accessibility • Visited hotels and restaurants

  31. Dora House – Co-Design • Key Outcomes • Residents appointed a consultant that represented them • Residents chose appropriate furniture to meet their needs • Spaces were divided to provide privacy • Large fire places and fish tanks were included • Open staff reception area

  32. Dora House – Co-Design • Connected Care Technology • Requirements; • End-to-end service from one supplier • Latest technologies • Future-proof platform • Solutions viable for large sites (Wi-Fi) • Aesthetically pleasing • Provider to work with residents to understand their needs

  33. Dora House – Co-Design • Connected Care Technology • Results; • Collaboration with residents - choice • One system to offer security (door entry), communications and telecare • System adaptable for changing needs over time

  34. Dora House – Co-Design • The rewards of our sessions • Trust from honesty • New mind-sets for residents and staff • Innovation and creativity • Happy customers with the end result • Glamorous homes

  35. Dora House – Co-Design • The Future of Dora Designers… • Dora Designers have been included in the tender pack requirements • Contractors will invite residents to site • All residents will receive regular contact • Web Cam onsite

  36. Thanks for listening Ian Pattinson – Development Project Manager, C&C T: 020 7922 5300 E: Ian.Pattinson@ccht.org.uk W: www.ccht.org.uk Dora Redevelopment - https://www.ccht.org.uk/dora-house-redevelopment Ridgmount Apartments - http://ridgmountapartments.com/apartments.asp

  37. Come and visitMary’s VIP Home #MarysVIPHome Self care &wellbeing Lightingcontrol Applianceusage Heatingcontrol Activitiesof dailyliving Digitalinclusion Digitalassistant Socialinclusion Door bell Events andreminders Door lock Supporting carers Connected

  38. Technology enabled housing with care scenarios • Sets out South West Housing LIN Leadership Set’s shared learning across the region. • Describes a series of scenarios to demonstrate the improved outcomes from incorporating technology into the housing solution for different individual circumstances. Describes how technology is: • changing peoples’ lives • reducing dependency • facilitating housing with care solutions for older people Focuses on themed case studies: Dementia Social Isolation & Loneliness Falling End of life Health Community Hubs Ageing Fuel poverty Reablement http://www.housinglin.org.uk/Topics/browse/HousingOlderPeople/OlderPeopleHousingProvision/Telecare/?&msg=0&parent=987&child=10066

  39. Thank you Any questions? kevin.alderson@tunstall.com Resources: • One Housing Group Case Studyuk.tunstall.com/onehousing • Technology Enabled Housing with Care Scenarios http://www.housinglin.org.uk/Topics/browse/HousingOlderPeople/OlderPeopleHousingProvision/Telecare/?&msg=0&parent=987&child=10066 • Housing LIN Inspirational Achievementswww.housinglin.org.uk/Topics/Inspirational-Achievements/innovations-centre

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