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Get up to speed fast with the New Zealand digital marketing landscape by Spitfire. www.spitfire.co.nz
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New Zealand Digital Landscape 2016 2016 SPITFIRE - The Digital Agency 1
New Zealand Demographic 2
Source: Marketing Insights NZ SPITFIRE - The Digital Agency 3
How are New Zealanders consuming media? 4
Top 10 Online Brands 1. Google 2. Facebook 3. MSN 4. Stuff.co.nz 5. Trademe 6. YouTube 7. Microsoft 8. New Zealand Government 9. New Zealand Herald 10. Yahoo SPITFIRE - The Digital Agency 6
Digital overtakes TV as the greatest category of advertising spend SPITFIRE - The Digital Agency 7
Mobile 8
Mobile traffic continues to increase SPITFIRE - The Digital Agency 9
Mobile Share of Web Traffic (Global) 45.00% 40.00% 35.00% 30.00% 25.00% 20.00% 15.00% 10.00% 5.00% 0.00% 2009 2010 2011 2012 2013 2014 2015 2016 (Q1) SPITFIRE - The Digital Agency 10
74% of New Zealanders access the internet on mobile devices SPITFIRE - The Digital Agency 11
Source: Marketing Insights NZ SPITFIRE - The Digital Agency 12
Half of New Zealand adults compare prices on a mobile device while in a retail store SPITFIRE - The Digital Agency 13
90% of people will bounce from a poorly designed mobile site Mobile optimisation is critical. SPITFIRE - The Digital Agency 14
Social Media Landscape 15
Facebook and YouTube continue to dominate SPITFIRE - The Digital Agency 16
23% Google + 75% Facebook 61% YouTube 17% Snapchat 20% Instagram 17% Twitter *New Zealanders aged 15+ in a month SPITFIRE - The Digital Agency 17
But Facebook usage is declining among under 25s SPITFIRE - The Digital Agency 18
21% decline in sharing of personal information on Facebook in 2015 Branded content and news increases while personal sharing decreases SPITFIRE - The Digital Agency 20
60% of social sharing is now through ‘dark social’ Most content sharing is through private messaging that cannot be tracked by web analytics SPITFIRE - The Digital Agency 21
Search 22
60% of all organic clicks in Google search results go to the top 3 results SPITFIRE - The Digital Agency 23
Google Adwords has updated to include extended ads and showcase shopping ads for mobile users Longer ads give you a greater chance to showcase your brand in search results SPITFIRE - The Digital Agency 24
Online Advertising 25
$179.88 Million 2015 NZ Online Advertising Spend SPITFIRE - The Digital Agency 26
Search maintains a 54% share of online advertising spending But mobile spending increased by 65% SPITFIRE - The Digital Agency 27
Marketing Automation 30
75% triggered campaigns. Of email revenue is generated by SPITFIRE - The Digital Agency 31
Companies that excel at lead nurturing generate 50% more sales at 33% lower cost. SPITFIRE - The Digital Agency 32
Companies who send automated emails are 133% more likely to send relevant messages that correspond with a customer’s purchase cycle SPITFIRE - The Digital Agency 33
Marketing Challenges and Barriers 34
Only 22% of marketers are satisfied with their conversion rates SPITFIRE - The Digital Agency 35
What is your biggest barrier to digital success? 68% Integration of new technologies and data 68% 64% 64% Outdated technologies 62% 62% Recruitment and retention SPITFIRE - The Digital Agency 36
Source: Salesforce SPITFIRE - The Digital Agency 38
What tools are important for high performance? 39
Source: Salesforce SPITFIRE - The Digital Agency 40
83% of high performing marketers use customer data to segment or target ads SPITFIRE - The Digital Agency 41
Want to increase your sales opportunities? Let’s Talk. 42
WELCOME TO SPITFIRE. THE DIGITALLY LED AGENCY. Level 2, 25 Crummer Road Ponsonby, Auckland, New Zealand T: 09 361 5758 W: spitfire.co.nz 44
A MODERN AGENCY FOR A CHANGING WORLD. 45
Our clients 46
Our formula for success 3 1 2 4 TARGET People not places ATTRACT Humanise the connection with your brand and product offering ACQUIRE Create reasons to buy GROW Grow revenue and customer loyalty
Congrats to Spitfire! It’s a pleasure to work with people who are experts in the field of creative, digital media and communications. KEVIN LANCASHIRE Head External Digital Communications, Roche Group, Switzerland 4 8
Spitfire LEVEL 2, 25 CRUMMER ROAD PONSONBY, 1021, AUCKLAND NEW ZEALAND T 64 9 361 5758 www.spitfire.co.nz Colin Proebstel CLIENT SERVICE DIRECTOR AND CO-FOUNDER M 64 21 874 330 colinp@spitfire.co.nz John Madden CREATIVE DIRECTOR AND CO-FOUNDER M 64 21 874 333 johnm@spitfire.co.nz 49