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This restaurant staff training plan provides 3 expert tips for optimizing online food ordering systems. Improve your restaurant's efficiency and customer experience with practical guidance on menu management, order tracking, and payment processing. Download now for a smarter approach to online food delivery!
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RESTAURANT STAFF TRAINING PLAN: 3 ONLINE FOOD ORDERING SYSTEM OPTIMIZATION TIPS www.spoon.tech
About The spoon.tech spoon.tech is an AI-powered restaurant SaaS for process simplification and employee growth. spoon.tech provides restaurant operators with AI-powered intuitive tools to (finally) systemize processes in their restaurants and enable employee learning. www.spoon.tech
1. UNDERSTANDING RESTAURANT NEEDS First, evaluate if your restaurant needs online food ordering. Ask how it benefits customers and restaurant staff. Check consumer preferences to determine online ordering needs. Consider your restaurant's capacity and staff's online order handling skills. www.spoon.tech
2. TRAINING FOR KITCHEN STAFF System navigation, order processing, payment processing, and problem-solving should be covered in training. Start with an in-person training session and then move to online instruction. These online training options include online quizzes and short-form movies to demonstrate activities. Switching to online learning acknowledges your staff's availability and makes it easier for them to complete the training on their own time. Completing Training For Kitchen Staff Remotely might be easier for companies and employees. www.spoon.tech
3. FEEDBACK FROM CLIENTS Customer feedback evaluates and improves the online ordering system. Send post-order surveys. Use feedback. Restaurants improve with feedback. Train staff to review comments and improve. Train your staff to calmly and professionally handle customer complaints via phone or email. Tell the customer that your staff is fixing the problem and improving future visits. www.spoon.tech
CONTACT US: www.spoon.tech For Web Drop us an email hello@spoon.tech Give us a call +43 670 655 56 82 Mattiellistrasse 3/28, 1040 Vienna, Austria Come by