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Aim for Impact: A Systems Approach to Sustainability

Learn about the benefits of using a systems approach and a framework as a management tool to achieve sustainability in healthcare organizations. Discover strategies for integrating sustainability into your organization and evaluate its impact and outcomes.

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Aim for Impact: A Systems Approach to Sustainability

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  1. 600 East Superior Street, Suite 404 I Duluth, MN 55802 I Ph. 800.997.6685 or 218.727.9390 I www.ruralcenter.org National Rural Health Resource Center Aim for Impact A Systems Approach to Sustainability

  2. Agenda Aim for impact and sustainability: • What is a systems approach? • Why use a framework? • Introduce a management tool • Let’s give it a try • Let’s talk about it

  3. National Rural Health Resource Center The National Rural Health Resource Center is a nonprofit organization dedicated to sustaining and improving health care in rural communities. As the nation’s leading technical assistance and knowledge center in rural health, The Center focuses on five core areas: • Performance Improvement • Health Information Technology • Recruitment & Retention • Community Health Assessments • Networking

  4. Sustainability is… Sustainability is the ability to apply a multi-faceted systems approach to continued operations as seen through achieved outcomes and financial viability.

  5. What is a Systems Approach? A way to consider the whole organization AND the interactions between the parts.

  6. It IS Complicated! “Even small health care institutions are complex, barely manageable places. Large health care organizations may be the most complex organizations in human history.” -Peter Drucker

  7. Change Happens • The only sustaining response is to adapt • One effective solution is to use a framework as a basic management tool

  8. Strengths of a Framework A management tool that: • Supports a change-ready culture • Focuses on outcomes • Regularly evaluates for improvement • Responds to customer’s needs • Integrates strategy within operational areas

  9. Drivers Results Core Work Strategic Planning Workforce Focus Leadership Results Operations Management Customer Focus Measurement, Analysis, and Knowledge Management Aim for Impact & Sustainability Source: Performance Excellence Network, www.performanceexcellencenetwork.org

  10. Driving Components • Leadership: enhancing leadership awareness, alignment and capabilities • Strategic Planning: planning and aligning initiatives with organization goals • Members, Partners & Communities: engaging for improved population health

  11. Infrastructure Component • Knowledge Management, Measurement and Analysis: evaluating progress, managing knowledge and utilizing tools and resources

  12. Core Work Components • Process and Procedure: continuously improving processes, services and products • Workforce and Culture: developing workforce capacity and a quality-focused and change-ready culture

  13. Results Components • Impact and Outcomes: calculating and communicating value and impact

  14. Sustainability is the ability to apply a multi-faceted systems approach to continued operations as seen through achieved outcomes and financial viability.

  15. Let’s Give it a Try • Aim for Impact and Sustainability Assessment to identify strengths and gaps of your network • Time to talk about it

  16. Discussion • In Pairs • Share your 2-3 strengths and 2-3 gaps (5 min) • How much does your network ‘sustainability ‘ keep you up at night? • For the gaps, what are ideas, actions, or initiatives for incorporating the sustainability factor into your organization with a timeline of the next 3-6 months?

  17. Kap Wilkes Program Manager II National Rural Health Resource Center 600 East Superior Street, Suite 404 Duluth, MN 55802 (218) 727-9390 ext. (226) kwilkes@ruralcenter.org Joe Wivoda HIT Consultant National Rural Health Resource Center 600 East Superior Street, Suite 404 Duluth, MN 55802 (218) 262-9100 jwivoda@ruralcenter.org

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