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Information Systems Ethics

Information Systems Ethics. IS 460 Notes by Thomas Hilton. Definition of Ethics. “Business” Ethics “Gaming” Ethics Rules of right conduct in business IS Ethics: Rules of right conduct in IS. Business Ethics. Role of Business in Society Ethical Decision-Making Ethical Leadership

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Information Systems Ethics

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  1. Information Systems Ethics IS 460 NotesbyThomas Hilton

  2. Definition of Ethics • “Business” Ethics • “Gaming” Ethics • Rules of right conduct in business • IS Ethics: Rules of right conduct in IS

  3. Business Ethics • Role of Business in Society • Ethical Decision-Making • Ethical Leadership • Corporate Governance

  4. Misconceptions About IS Ethics • Not different from other business ethics • Not relative to the individual (consensual) • Not the same as getting caught • Not security • Not law • Not conscience • Not common sense

  5. Basic Duties of IS Ethics • Order: filling agreed-upon role(s) • Cooperation: helping (or not hindering) others to fulfill their proper role • Improvement: continually improving goods, services, or their production • Trust: Giving one's best efforts to achieving agreed-upon goals

  6. The Domain of IS Ethics • Information Systems Components • Information, hardware, software, procedures, people, data • Information Systems Actions • Access • Use • Creation • Destruction

  7. When Duties Conflict Bentham's Law (legitimized by John Stuart Mill) • “Seek the Greatest Good for the Greatest Number” • What’s “good”? • Who counts in the “greatest number”? • Subject to abuse • Use only in context of the Four Duties

  8. How Computers Remove Barriers to Unethical Behavior • Location • Time • Power • Separation

  9. How to Make an Ethical Decision • Is it an IS issue? • What are feasible responses? • Which duties does each response fulfill/neglect? • Resolve conflicts among duties? • Carry out the most ethical response • Although doing nothing is a legitimate alternative, don’t succumb to “Analysis Paralysis”

  10. The Other Half of the Story • Knowing ethics rules isn’t enough. • We must choose to behave ethically.

  11. How to Develop a Good Attitude Toward Ethical Behavior? Albert Bandura’s Social Learning Theory… • Introduce a credible model • Have the model demonstrate the desired behavior • Show the model being rewarded for engaging in the behavior • Repeat steps 1-3 often

  12. Is Such Manipulation Ethical? • Very good question… • We can do this consciously/deliberately to ourselves • Our actions very likely contribute to others’ attitudes

  13. Ethics Issues in IS • Honesty • Competence • End User Issues • Professional Issues • Other Stakeholder Issues

  14. End User Issues A la Mason, 1986… • Privacy • Accuracy • Property • Access

  15. Professional Issues • Developer (errors, controls, etc.) • Team (interpersonal relations, overtime, resources, etc.) • Managerial (vendor relations, management relations, project management)

  16. Other Stakeholder Issues • Regulation • Legislation • Professional Society Participation

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