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This update discusses the progress of implementing a social care procurement service, covering key milestones, roles, legislation, and plans for stakeholder engagement and support.
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Social Care Procurement Service – Update on Implementation Peter Wilson, Assistant Director PaLS Orla Donachy, Head of Social Care Procurement 23rd November 2017
Development of a Social Care Procurement Service • Up to May 2011 – no procurement involvement – Part B regime • May 2011 – Funding Secured and advice and guidance service established • September 2013 – BSO Prompts DoH on regulatory change • Feb 2015 - Introduction of Public Contract Regulations • Jan 2016 - Regional Procurement Board approves full service • Sept 2016 - SCP Implementation Project Board established
SCP - Legislation • EU Public Contracts Directive 2014 • Public Contracts Regulations 2015 - Light Touch Regime (Regulations 74 -77) – • Social and other specific services, Regulation 74 – 77 • Regulations apply to contract values >£589,148 • Procurement process above £589,148 coordinated by PaLS • below this threshold will continue awarded by HSC organisations advised by PaLS
BSO PaLS role in the Procurement of Social Care • Scope • Service types – Residential / Nursing Homes, Domiciliary Care, Supported Living, Lifeline, Fostering and Elective Care • Scale • Spend £600-700m p.a. through 3000+ contracts • Role • Facilitate HSC organisations procurement • HSC organisations determine need and are decision makers • HSC organisations remain the Contracting Authorities resulting from any procured contracts
SCP Implementation Project • Commenced September 2016 • Project Sponsor: Liam McIvor, BSO Chief Executive • Project Chair: Sam Waide, BSO Director Operations • Senior User: Fionnuala McAndrew, HSCB Director Social Care & Children (Vice Chair) • Senior Supplier: Peter Wilson, BSO Assistant Director PaLS • Membership: DoH, PHA, HSC Trusts and BSO DLS • Project Manager: Orla Donachy, BSO Head of SCP • PRINCE Methodology applied
SCP Implementation Project Deliverables • Governance Structure • Regional Procurement Plan • Resource Deployment Plan • Recruit the Team • Stakeholder Engagement • Premises • Support other HSC Organisations
Regional Procurement Plan (67%) Regional Procurement Plan (High Level):
Regional Procurement Plan (67%) Regional Procurement Plan (Detail Level):
Stakeholder Engagement Plan • Pre-Engagement - sought Internal HSC Stakeholder support: • SCP Implementation Project Board • Community Services Work Stream of the Adult Social Care Reform Project (TIG) • Discussions with service leads across HSC organisations • Directly approached public and third sector allies – NISCC, IHCP, UKHCA, NICVA, ARC and CO3
Stakeholder Engagement Plan (94%) • Phase 1- HSC Procurement Awareness Events: Internal Events: • Seek internal front line service staff buy in • Sessions with SEHSCT, BHSCT and WHSCT External Events: • Advertised in both regional and local press outlets • Internet Communication – enrolment: http://online.hscni.net/ • Social media and eTendersNI • 13 External Events delivered across the Region
Stakeholder Engagement Plan • Phase 1- HSC Procurement Awareness Events cont’: • Representation from HSCB, PHA & Trusts – united front • Support of local Councils, InvestNI and Intertrade Ireland • 385 people / 195 organisations registered • Presentation and FAQ’s on http://online.hscni.net • Tendering Support • Invest Northern Ireland / Inter TradeIreland / Councils / NICVA • Phase 2 – Tender specific engagement sessions • Regional Procurement Plan agreement tender specific engagement sessions can be built into each tender timetable.
Premises (89%) • Pinewood Villa, Armagh identified • Reorganisation of existing BSO functions to ensure alignment of PaLS functions • Building work and relocation of functions except SCPU complete • Vacated space refresh by SHSCT contractors w/c 20th November • PaLS SCPU relocate w/c 11th December
Support HSC Organisations (14%) • Procurement & Contracting Network (PCN) active visible support • Agreement on Best Practice Approach to Below EU threshold procurement (Legislation v Policy v Practicality) • Standardisation Difficult - HSCB, PHA and Trusts in different places • Third attempt on agreement ongoing • Guidance and templates to follow via PCN Sharepoint site • eTendersNI training commenced for PHA, SHSCT, NHSCT and BHSCT • Recruitment difficulties have impacted PaLS ability to align to proposed timeframes – also impacting existing business • Strong positive relationships maintains buy in and alignment
Support HSC Organisations • Procurement & Contract Management Training underway Commissioning training part of DoH Action Plan 2018-21 • Recognition by BSO Legal Services and PaLS of lack of skills across HSC organisations • Scoped approach taken by Scotland • HSC Leadership Centre engaged City of Glasgow College as accredited PDA provider • Meeting 21st November with Deputy Chief Exec PHA and Director of Finance HSCB • Initial view: two courses – high level and specialist level
Summary – key messages • Social Care Procurement implementation is challenging: • High value and volume • High risk • Strategically critical HSC contracts • Politically sensitive • No previous competition has created a market resistant to procurement • Difficult to attract suitably skilled staff – impact on “normal business” • 5 years is not long in this context but journey has been a long one • Customer confidence – strong relationships vital • Quality and sustainability reign over compliance and price • The patient / client drives focus and purpose
Thank you for listening. Any questions?