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Case Management and Diabetes Mellitus. Shirley Descheenie-Effland, RN Suzanne Lipke, APRN, BC-ADM, CDE Charlton Wilson, MD. Diabetes Case Management.
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Case Management and Diabetes Mellitus Shirley Descheenie-Effland, RN Suzanne Lipke, APRN, BC-ADM, CDE Charlton Wilson, MD
Diabetes Case Management Case management is part of the clinical component in which efforts are made to assist the client in achieving their highest level of diabetes self management.
Steps For Diabetes Case Management • Assessment • Analysis of assessment findings • Outcome identification • Planning • Diabetes Self Management Education • Evaluation • Follow up • Program effectiveness
Assessment • Determine the priority of information obtained by the client’s immediate condition or need • Include the client’s family • Collect the information in a systematic manner • Document findings in a retrievable format
Assessment • Integrate the assessment process with data from other members of the health care team to ensure continuity and collaboration • Include information related to client’s knowledge of diabetes and current diabetes self-management behaviors.
Analysis of Assessment • Identify actual or potential problems and/or challenges and barriers • Identify interpersonal, cultural , psychosocial and environmental conditions that affect the client • Validate findings with the client, family and health care team • Document findings in a manner that identifies outcomes • Incorporate findings into an individualized care plan
Outcome Identification • Formulate outcomes from assessment findings • Determine that outcomes are realistic, attainable and measurable • Ensure that outcomes reflect scientific knowledge of diabetes care • Use outcomes to evaluate goal attainment
Planning • Assist client with developing goals • Patient selected plan - Individualize the plan to meet the client’s needs • Identify priorities in relation to expected outcomes • Document the plan • Collaborate with other team members about the plan
Diabetes Self-Management Training • Provide diabetes education that is pertinent to the client’s assessed needs and health values • Use appropriate teaching methods • Allow opportunities for the client to demonstrate skills • Incorporate empowerment strategies • Document understanding of education
Evaluation • Evaluate outcomes on a systematic and on-going basis • Document client’s response to implementing the care plan • Evaluate the effectiveness of interventions in relation to outcomes • Revises plan as needed • Documents revisions • Collaborates with team on evaluation
Follow - Up • Determine frequency of follow-up • Use a systematic approach for each follow up visit • Provide client with feed back • Incorporate a tracking system to avoid “lost to follow-up” status
Case Management Interventions • Supportive Counseling • Readiness for Change • Motivational Interviewing • Problem Solving • Skills building • Monitoring • Individualized Care Plans • Coordination of Resources
Things to Consider • Age-appropriate, culturally, ethically and spiritually sensitive care and support • Educate patients, families and support systems • Continuity of care • Coordination of care for various settings • Managing information • Effective communication with diabetes team • Non-judgmental approach
Diabetes Case Managers Qualitative Experiences • Developing inter-personal relationships helps to build trust • Persistence is required and rewarded • Individual assessment facilitates the development of a care and education plan
Care Plan Using the PCC+ Form
Standing Orders • Staged Diabetes Management
-Glucosidase Inhibitor Dose Adjustments (in mg) Start Next Next Up to Max Acarbose 25 mg/day 25 mg bid 25 mg tid 100 mg tid Miglitol 25 mg/day 25 mg bid 25 mg tid 100 mg tid May be increased by 25 mg/day/week if tolerating dose; maximum dose of Acarbose is 50 mg tid for people who weigh <60 kg (132 lbs); clinically effective dose 50-100 mg tid before meals. (From SDM Detection and Treatment Quick Guide) -Glucosidase Inhibitors
Metformin Dose Adjustments (in mg) Start PM Next AM/PM Next AM/PM Next AM/PM Max AM/Mid/PM Metformin 500 mg 500 500/500 500/1000 1000/1000 1000/500/1000 Metformin 850 mg 850 850/850 850/850/850 May be increased weekly when using 500 mg tablets or every other weekly when using 850 mg tablets. (From SDM Detection and Treatment Quick Guide) Metformin
Sulfonylurea Dose Adjustments (in mg) Start AM Next AM Next AM/PM Next AM/PM Max AM/PM Glyburide 2.5 5 5/5 10/5 10/10 Micro.Glyburide 1.5 3 6/- 9/- 12/- Glipizide 5 10 15/- 10/10 20/20 Glipizide XL 5 10 15/- 20/- Glimepiride 1 2 3/- 4/- 8/- May be increased every 1-2 weeks. (From SDM Detection and Treatment Quick Guide) Sulfonylureas
Thiazolidinedione Dose Adjustments (in mg) Start Next Max Pioglitazone 15 30 45 Rosiglitazone 4 8 8 Thiazolidinedione dose may be adjusted every 8-12 weeks. (From SDM Detection and Treatment Quick Guide) Thiazolidinediones
Glyburide/Metformin (Glucovance) Dose Adjustments (in mg glyburide / mg metformin) Start AM Or Start AM and PM Or Start AM and PM Next AM/PM Max AM and PM Glucovance 1.25/250 mg 1.25/250 1.25/250 and 1.25/250 Glucovance 2.5/500 mg 2.5/500 and 2.5/500 5/1000 and 2.5/500 Glucovance 5/500 mg 5/500 and 5/500 10/1000 and 10/1000 May be increased weekly when using 250 or 500 mg metformin tablets or every other weekly when using 1000 mg metformin tablets. (From SDM Detection and Treatment Quick Guide) Combinations
Bedtime NPH Insulin Adjustments <80 mg/dl 140-250 mg/dl >250 mg/dl AM or 3:00 AM PM N 1-2 units PM N 1-2 units PM N 2-4 units Insulin
Insulin Stage 2 Pattern Adjustments RA/N – 0 – RA/N – 0 or R/N – 0 – R/N – 0 <80 mg/dl 140-250 mg/dl >250 mg/dl AM or 3:00 AM PM N 1-2 units PM N 1-2 units PM N 2-4 units Midday AM RA or R 1-2 units AM RA or R 1-2 units AM RA or R 2-4 units PM AM N 1-2 units AM N 1-2 units AM N 2-4 units <100 mg/dl 160-250 mg/dl >250 mg/dl Bedtime PM RA or R 1-2 units PM RA or R 1-2 units PM RA or R 2-4 units Adjust insulin based on BG patterns (From SDM Detection and Treatment Quick Guide). Insulin
Insulin Stage 3 Pattern Adjustments RA/N – 0 – RA – N or R/N – 0 – R – N <80 mg/dl 140-250 mg/dl >250 mg/dl AM or 3:00 AM PM N 1-2 units PM N 1-2 units PM N 2-4 units Midday AM RA or R 1-2 units AM RA or R 1-2 units AM RA or R 2-4 units PM AM N 1-2 units AM N 1-2 units AM N 2-4 units <100 mg/dl 160-250 mg/dl >250 mg/dl Bedtime PM RA or R 1-2 units PM RA or R 1-2 units PM RA or R 2-4 units Adjust insulin based on BG patterns (From SDM Detection and Treatment Quick Guide). Insulin
Insulin Stage 4 Pattern Adjustments RA – RA – RA – N or G or R – R – R – N or G <80 mg/dl 140-250 mg/dl >250 mg/dl AM or 3:00 AM BT N or G 1-2 units BT N or G 1-2 units BT N or G 2-4 units Midday AM RA or R 1-2 units AM RA or R 1-2 units AM RA or R 2-4 units PM Mid RA or R 1-2 units Mid RA or R 1-2 units Mid RA or R 2-4 units <100 mg/dl 160-250 mg/dl >250 mg/dl Bedtime PM RA or R 1-2 units PM RA or R 1-2 units PM RA or R 2-4 units Adjust insulin based on BG patterns (From SDM Detection and Treatment Quick Guide). Insulin
Insulin 70/30 Pattern Adjustments <80 mg/dl 140-250 mg/dl >250 mg/dl AM PM 70/30 1-2 units PM 70/30 1-2 units PM 70/30 2-4 units Midday AM 70/30 1-2 units AM 70/30 1-2 units AM 70/30 2-4 units PM AM 70/30 1-2 units AM 70/30 1-2 units AM 70/30 2-4 units <100 mg/dl 160-250 mg/dl >250 mg/dl Bedtime PM 70/30 1-2 units PM 70/30 1-2 units PM 70/30 2-4 units Insulin
RPMS/DMS/EHR • Examples
DEPTH Registry Individualized to PIMC
AIc • Clinical Benefits • Educational Benefits
Resources • Norris SL, Nichols PJ, Caspersen CJ, Glasgow RE, Engelgau MM, Jack L, Isham G, Snyder SR, Carande-Kulis VG, Garfield S, Briss P, McCulloch D: The effectiveness of disease and case management for people with diabetes. A systematic review. Am J Prev Med 2002; 22:15-38. • Wilson, C, Curtis J, Lipke S, Bochenski C, Gilliland S, Description of the Case Load and Apparent Effectiveness of Nurse Case Managers in a Large Clinical Practice: Implications for Workforce Development, Diabetic Medicine 2005; 22:1116-1120.
Resources • American Association of Diabetes Educators. The Scope of Practice, Standards of Practice, and Standards of Professional Performance for Diabetes Educators. The Diabetes Educator 2005; 31(4): 487-512.
Resources Coming Soon • Best Practices in Diabetes Case Management