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Illinois Department of Public Health Office of Information Technology

Illinois Department of Public Health Office of Information Technology. How to Confirm a SIREN Alert. Alerts in SIREN. Some SIREN alerts require confirmation You can confirm SIREN alerts via: SIREN website Email (2 methods)

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Illinois Department of Public Health Office of Information Technology

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  1. Illinois Department of Public Health Office of Information Technology How to Confirm a SIREN Alert

  2. Alerts in SIREN • Some SIREN alerts require confirmation • You can confirm SIREN alerts via: • SIREN website • Email (2 methods) • Text Message (if your phone has internet capabilities – follow confirmation via email Method #1) • Phone • You only need to confirm from 1 location

  3. Confirmation via SIREN website • Log in to SIREN and find your Alert Summary • Click on the Date & Time stamp

  4. Confirmation via SIREN website Cont.. • Click on “Confirm Receipt of Alert” link • Once selected, this link will then disappear and your alert confirmation is logged

  5. Confirmation via Email There are 2 methods of confirming alerts via email Method #1 • Open your email application • Locate and open the message from alert@siren.illinois.gov

  6. Confirmation via Email Method #1 • Open and Read Message • Click on “Click to Confirm Receipt of this Message” link

  7. Confirmation via Email Method #1 • If you are not logged into the SIREN system, it will bring up the “Connect to www.siren.illinois.gov” login window • Enter your user name & password • Click the OK button

  8. Confirmation via Email Method #1 • You will see the SIREN page with the confirmation status of the alert notification

  9. Confirmation via Email Method #2 • Follow Directions 1-4 at the bottom of the email alert

  10. Confirmation via Email Method #2 • Click “Reply” to email • In subject line, after the subject name and id # (do not delete these), type in confirm • Send email

  11. Confirmation via Phone • Answer phone and say “Hello” • SIREN message is voice activated • If prompted, enter in your 4 digit alerting Security Code • Listen to alert and follow directions of message • At the end of the message, press 1 to confirm alert Confirmation of alerts will not occur unless you press 1 at the end of the message

  12. SIREN Support If you are having troubles logging in or confirming alerts, contact the HAN Team Dph.han@illinois.gov CMS Customer Service Center 1-800-366-8768 Option 1 then Sub-Option 4

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