Student Services at SUNY Campuses

1. Operation Inform08 Student Services at SUNY Campuses The State University of New York

2. SUNY Operation Inform08 • Student Services at SUNY Campuses • Students and families benefit from expansive and comprehensive services at SUNY’s 64 campuses. • While some services begin prior to enrollment, most are delivered to students on campus. • Factor in these services when searching for colleges and making an enrollment decision.

3. SUNY Operation Inform08 What are Student Services? Student services are comprised of resources, networks, and programs that support student learning and personal needs. These services begin at pre-enrollment, continue through college (and sometimes beyond) and include the following: • Academic Advising • Career Placement and Internships • English as a Second Language (ESL) • Finding a Major/Undeclared • First-Year Experience (FYE) and Learning Communities • Health and Wellness • Learning Centers • Personal Counseling • Physical or Learning Disabilities • Transfer • Tutoring

4. SUNY Operation Inform08 Academic Advising Quality academic advising plays a role in retaining students, keeping them on track and minimizing the time-to-degree • All SUNY campuses provide academic advising to students. • Academic advisors are faculty, professional staff, and/or peers. • Advising maybe delivered via a student’s academic college or major or may be program specific (Honors and EOP). • Advising handbooks, online student resources, student/advisor responsibilities and “Ask an Advisor” or “Virtual Advisor” programs exist at SUNY campuses.

5. SUNY Operation Inform08 Finding a Major/Undeclared Undeclared is a popular major at SUNY campuses! And, at most campuses it is “ok” to be undeclared. • At many SUNY campuses, academic advising and career services departments collaborate to advise undeclared students. • Innovative programs include majors/information fairs, interest and self-assessments, online resources, handbooks, and courses/seminars. • Some campuses offer semester or year-long exploratory programs.

6. SUNY Operation Inform08 First-Year Experience (FYE) and Learning Communities FYE programs aid students in the transition to college and enable them to connect with other students, staff, faculty, and campus resources. • Goals of FYE programs are to increase levels of academic engagement, student-to-student interaction, faculty-to-student interaction, student involvement on campus, and link curriculum to co-curriculum. • Some SUNY campuses provide these experiences through a credit course, seminar or learning community while others assign a faculty, staff or student mentor to new students. • Unique opportunities include sophomore, junior, and/or senior experiences, reading programs, skills workshops, and outdoor adventures prior to the academic year.

7. SUNY Operation Inform08 Career Placement and Internships Career planning centers help students evaluate interests, abilities, experiences, and values. These characteristics play an important role in selecting a major, transfer school, and job • All SUNY career centers aid students in finding employment after graduation and many assist in identifying internships for credit, pay, and/or experience. • MonsterTRAK and self-assessment resources enable students to use current technology to identify internship and job opportunities, as well as potential majors. • Many career centers continue to assist students after graduation.

8. SUNY Operation Inform08 English as a Second Language (ESL) ESL services vary greatly from campus to campus and range from full programs to a series of courses. • Most ESL programs and services focus on listening, reading, writing, and speaking skills. • Innovative SUNY campus programs include chat rooms that provide students with an opportunity to practice conversational English with native speakers and an orientation to American culture class. • International clubs at SUNY campuses host dinners, sports events and entertainment activities to strengthen relationships between international and domestic students.

9. SUNY Operation Inform08 Health and Wellness A wide array of services are offered and include medical diagnosis, treatment, and follow-up of common health problems, as well as storing/administering medications, pharmacy services, and wellness/education programming. • Facilities are staffed by nurses, nurse practitioners and, at some campuses, a doctor. • Collaborative relationships exit between campus health centers and counseling centers.

10. Roommate issues Depression Anxiety Homesickness Relationship issues Academic concerns Loneliness Sleep problems Sexual identity Grief counseling General personal concerns Eating disorders SUNY Operation Inform08 Common services provided at SUNY campuses include the following: Personal Counseling

11. SUNY Operation Inform08 Physical or Learning Disabilities Services and support are provided to students with medical, physical, emotional, or learning disabilities • While services are available, students are not required to use them. • Prospective students may self-identify on the SUNY common application and/or contact campuses directly. • Most campuses require medical or professional documentation to qualify for and/or receive services.

12. SUNY Operation Inform08 Tutoring • Workshops, courses, and centers focused on student success are available at all SUNY campuses for free or a nominal fee. • Tutoring may be offered at a single center or through special centers such as those that focus on writing and math. • Tutoring services are delivered in group settings or one-on-one sessions with a campus professional or peer. • Many campuses offer academic success workshops and courses.

13. SUNY Operation Inform08 Transfer A seamless transfer process is important to success and SUNY services such as individualized counseling, information workshops, catalog libraries, information sheets, and transfer days/college fairs help facilitate a positive experience for students. • Many campuses have online summaries of agreements including transfer articulation, unified programs of study, and joint admissions. • Web-based resources include downloadable transfer guides, transfer tips, selecting a transfer college, transfer checklists, and college visit and interview tips. • Most SUNY campuses have staff and/or offices dedicated to assisting students transferring to or from a given campus.

14. SUNY Operation Inform08 Questions?