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RO Cape Town service counters to the back

This text provides information on the service counters and operations in the Wynberg Office, including capacity information, employment equity demographics, and the progress of the Provincial Counter Corruption Unit. It also covers challenges, revenue management, asset management, and integrated governance and stakeholders.

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RO Cape Town service counters to the back

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  1. RO Cape Town service counters to the back

  2. Wynberg Office – 109 Millbank Road

  3. Wynberg Office – New premises at Maynard Mall w.e.f 19/09/2011 Front Office area Back Office area

  4. Filled vs funded & unfunded vacancies: Capacity information:

  5. People & Performance management

  6. Employment Equity: WC Demographics vs DHA workforce: Coloured: 53%  : 29 % represented Indigene African: 27% : 59% represented White: 19% : 12% represented Indian: 1% : 0,01% represented Gender: 50% Female vs 50% Male at SMS level 64% female vs 36% male over al Disabled: 6 persons = 1,1%

  7. The Provincial Counter Corruption Unit became fully operational in April 2011 with the appointment of: • 1x DD Counter Corruption, • 1x ASD Corruption Investigation, • 1 x DD Vetting • During the first Quarter of 2011/12 the Unit investigated 17 cases: Progress: Eradication of corruption

  8. Challenges Corruption Unit:

  9. Resources and Budget:WC Fleet:* 7/11 Mobile Trucks functional (2 x without satellite dishes, 2 in for repairs due to broken parts of Satellites)

  10. Budget allocated vs % spend • Compensation of Employees below reasonable expenditure trend of 30% (4th month of the financial year) – due to the delay in filling of D:Fin & SUP, 40 FOC, 5 CAC, 7 AC, 7 x SAO: FINANCE – Now on track all incumbents will have assumed duty by 01/10/2011. • Goods & Services – expenditure trend at 33% above reasonable limit of 30%- an expected over expenditure is foreseen at GG vehicles. • Budget Committee was appointed to look at reprioritization of funds

  11. Revenue management: • Revenue management controls put in place – Returns checked at Office, DMO and Provincial level • CIT at 19 Facilities • Chippa Security Services at Local Offices = 17 Guards Mondays – Fridays, 9 weekends, 4 night shift (excludes the Refugee Office) • Challenges: • ABSA creates their own generic deposit number resulting in bank exceptions, • IRE machines go off line (due to bandwidth)

  12. Asset management: • Achievements: • Provincial SCM Unit capacitated with D: Fin, DD: SCM, ASD: Asset Controller • Actions going forward: • Quarterly Asset verification • Boards of Stock Taking appointed in each office • Inspection Teams mandated to do physical inspection of assets in offices • Disposal project – commenced (1) reprioritize usable assets • (2) dispose of obsolete furniture & equipment

  13. Integrated governance & stakeholders

  14. Integrated governance & stakeholders continued

  15. Integrated governance & stakeholders

  16. Overview and achievements • Civic Services:

  17. Overview and achievements • Civic Services continued:

  18. Overview and achievements

  19. Schools Project

  20. NPRC COMMUNICATION STRATEGY

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