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What do you mean by consumer. Consumer means anyone engaged in evaluating, acquiring , using or disposing of goods and services which he expects will satisfy his needs. True False. Consumer means anyone engaged in evaluating, requiring , using or disposing of
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What do you mean by consumer Consumer means anyone engaged in evaluating, acquiring , using or disposing of goods and services which he expects will satisfy his needs.
True False • Consumer means anyone engaged in evaluating, requiring , using or disposing of goods and services which he expects will satisfy his needs.
True False • Consumer means anyone engaged in • evaluating, requiring , using or disposing of goods and services B) evaluating, acquiring , using or disposing of goods and services The correct answer is ……..
Kind of Consumers • There are two types of consumers personal consumer and organizational consumer
Kind of Consumers • There are two types of consumers personal consumer and organizational consumer • True False
Kind of Consumers- Question Q) Name the types of consumers?
Personal Consumer Personal consumer are those individual who purchase goods and services for their own use or for household consumption. For example buying a shaving cream or shampoo etc.
Question • Define personal consumer?
Organizational Consumer • This category encompasses business organizations, government agencies and institutions like schools and colleges, hospitals and religious and political organizations
Question • Who is organizational consumers?
Person involved in purchase decision • A consumer most commonly purchases goods and services with or without influence from others. But in some cases number of persons can be jointly involved in making a purchase decision. • Example: making a decision for purchasing a new car may involve the entire family.
Person involved in purchase decision • Initiator: initiator is an individual who feels some need or want and authorizes purchase. For example, a child may ask his mother to purchase some toys for him. In this case child is initiator who authorizes mother to purchase toys for him
Question • Who is initiator?
True False • Initiator is a group who feels some need or want and authorizes purchase. True or false
Person involved in purchase decision Influencer: Influencer is a person who by some intentional or unintentional word or action influences the purchase decision. For example: one of the friend says that he uses to brush his teeth with Colgate and is proved to be very good and cheap.
Question • Define Influencer?
True False Influencer is a person who by some intentional or unintentional word or action influences the purchase decision. True or False
Person involved in purchase decision • Buyer: • Buyer is an individual who actually makes the purchase whether for his own use or for the use of someone else in the family or outside the family. A mother may buy toys for the use of his children. In this case the mother is the buyer.
True False • Buyer is an individual who actually makes the purchase whether for his own use or for the use of someone else in the family or outside the family • True False
Question • Who is buyer?
Person involved in purchase decision • User: • User is an individual who actually uses the product or services whether purchase for himself or some one else. If an individual purchase a T V on the request of his wife and children who are actual users and he is one them but he also a buyer.